La Verne Power Equipment, Inc.

Steve Mead

Great Customer Service and Pricing! - Dropped off two, 20 year old mowers for service, one with a locked up motor. The saleswoman Melissa checked my equipment in fast. Got a text the next week my mowers were ready! The service tech. Isidro did a fine job and my mowers look and run great and the pricing was very fair. I highly recommend La Verne Power for all your service needs.

Ty Noble

Bought 2 georippers today this shop has a huge selection of tools trimmers mowers. It has a mom and pop shop feel easy to work with. Some places are a different speed. This shop is kinda old school vibe. Thanks again pat.

David Ramirez

Decided to give their service a second try. a few years ago I brought my gas blower in for a tuneup. Was told it would be ready in a week. When I called a week later, I was told they were still working on it. Another week went by. I went there to check on the blower. The girl at the counter disappears to the back for about 15 minutes. I go to the end of the counter to look towards the back and I can see the technician repeatedly trying to start it. A short while later the girl comes out an says that a part broke, and the have to order it. This took another two weeks before I got the unit back Now to present day. I am rebuilding my McClane 20 inch reel mower. I have it completely broken down and I contact them to get a quote at sharpening the blade on a machine.(Not lapping). I take the 7 blade rotor to the counter and the guy says it has to be on the mower n order for them to sharpen it. Frustrated in describing exactly what I was bringing in and then they say they can't do it. Strike two. There will be no third strike.

Tom M

Let me tell you what happened, and then you decide if my rating is correct: I pulled into the parking lot in the early afternoon. One employee was outside helping a customer with his lawnmower. I went into the shop where I was the only customer. Two employees were standing at a computer on the sales counter, having a conversation, and it was apparent that they were not dealing with an online customer. While I stood near the counter facing them they laughed and yukked it up without acknowledging me in the slightest. I then wandered the shop for a few minutes, only to return to the counter to be ignored again. The evidence is that good customer service - really, ANY customer service - is not a high priority at that shop. My money and I left, and anyone who wants my opinion of La Verne Power Equipment will have it loud and clear. P. S. I'm getting good use from the Husqvarna chainsaw I purchased elsewhere, from someone interested in taking care of his customers.