Address: 14500 Olympic Dr, Clearlake, CA 95422, USA
Phone: +18002758777
Sunday: Closed
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: 10AM–12:30PM
Erica Fuller
Never get packages to people on time and a constantly speeding up and down my street
James sill
The staff at the Clearlake Post Office is outstanding- professional, courteous, pleasant, and eager to help. In the last couple years Ive probably received over 100 deliveries from Amazon, eBay, etc, and often from other couriers. Not one package lost! I've lived up here for about 2 years and prior to that I was in the Bay area. Comparing the customer service experience at the clear lake Post Office to Bay area locations is like night and day. In Clearlake I've never waited in line for more than 10 minutes, at Bay area locations 30 minute wait times on a regular basis. Unlike the bay area locations staffed by miserable , rude people, the staff at Clearlake Post office are usually smiling and vey efficient. Keep up the good work! I appreciate you!
YLesaMarie
The customer service at this post office was excellent as I only waited in a short line to be greeted by Nicole who had a great attitude, was easy to communicate with and helped me handle each one of my reasons for being at the Post Office today. She was confidently efficient and swift in our dealings and I was done and on my way in a matter of minutes. Parking was available and easy to manage. Overall I was in parked, handled my business and out. I have no complaints. Thanks Nicole!
Vincent Morano
I dealt with a younger man who had to be paged multiple times to the counter. I was then told I could not mail my packages unless they already had the address marked and was promptly told "... And I don't have a marker." before I had even asked. Obviously I don't carry one on me. I asked for a label and was told "the only labels available are for priority and if I use them it has to be mailed priority." I don't think shipping a few packages is much to ask. I understand there are procedures for shipping, but considering most their job is customer service, it might be smart to find someone friendly. The ONLY reason I will be going back is because we don't have other options in clearlake. Horrible service.
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Monday-Friday 11 am to 4 pm walk-in
No, you are not alone. He is rude, unprofessional, and should have been moved to the back where he can sort mail alone with his own stellar personality.
Yes. We are delivering
No. I don't. Why
If you put in a forward you will get a letter from the post office confirming in about 2 weeks
I wait till says delivered then go get in case not processed right away they have a lot to go through so i try to give them a min. Ya know
Yes you can with a ID. Ok
You can't "call first" because they keep the phone off the hook all day, every day. That's hysterical you think that is good advice!
no Christmas service
Yes eventually everything goes back to normal It takes a lot of catch up
I don't think so. You can fax from the check cashing place in the same shopping center with City Hall.
When you forward your mail to a new address it first gets rerouted to Fresno (only God knows why) and then to your new post office... so it takes a very long time to get it at your new address.
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