A J Tag Agency

Amy Raines

Got my real ID stuff done. Hour wait. Nice ladies. Only one person do process. So be patient

DONNA CHANG

I like this agency. The people who helped me always have a positive vibe. Especially the younger lady. (Lol) she’s the best one there! I never have to wait so long to get my stuff done. As long you Have all the informations they needed , everything goes by fast and smooth! I only have to wait long one time because I needed to renew my DL and we’re getting busy. At the new location, they upgraded a lot of things and it’s nice.

S P

There is a sign on the door that says that the system is broken for renewing driver's licenses. It looks like it has been there for some time. I went inside to find out if this was a statewide problem or if I just needed to go to another tag agency. The lady at the counter said that this was a state wide problem and that I could not get my license renewed at ANY other tag agency either. When I asked if she had any idea when this problem would be fixed, she said with an angry look on her face and shaking her head no, "You can try again tomorrow." I went to another tag agency and found out that this lady is lying. The system is not down and while it is difficult at this point and time to get your driver's license renewed and each tag agency is handling it differently, it is not because there is a state wide problem with the system being down. She blatantly lied whether that was her instructions from her employers or on her own accord. We wasted much of my time as I did my own research and started driving around. The office was not busy and she could have just as easily told me truth. Instead, the information that she could have given me in a few words and minutes, took me all afternoon to find out. They might be fine in offering other services, but I do not foresee that sign coming down anytime in the near future. I just want other people to know that other tag agencies are making appointments and handling this in other ways, but this tag agency appears to refuse to handle this, except to lie to its customers. I will now drive out of my way if necessary to find another tag agency to deal with. This is not how you treat other human beings.

Mystery King

Literally best tag agency I’ve ever been to. The staff is extremely friendly. I took my 3 year old with me to renew my license and they sung to him and had him laughing the whole time. There was no wait, and there were very informative.