Pep Boys

Natalie Mills

After setting up an appointment for a knocking sound I’ve consistently been hearing in my car, I dropped it off here on a Monday at noon. I was told that I’d receive an update that day, I never got it so I called before closing only to be told it will need to stay overnight and that I’d get an update the next morning. The next day came around and I didn’t get a call. I had to call 3 times to find out that they couldn’t find anything wrong with my car. I had asked that if they couldn’t find the issue to then only change my oil & rotate my tires. I called one more time to find out if my car was ready only to find out they didn’t perform the oil change and tire rotation that I had requested. I went two days without a car for literally nothing. Terrible communication and overall service. I will not be coming back.

Evan Carey

Don’t waste your time! I order tires online and when we arrived at our scheduled time the guys at the shot told us they didn’t pick up our tires and wouldn’t. We asked to speak to the manager but none was available. The staff was rude and didn’t seem to care. Definitely cannot recommend this store and definitely don’t order tires here for delivery.

Joe Reisman

Made an appointment to get my alignment checked. I was in and out in an hour and a half and since I purchased a 3 year alignment package, there was no charge. This place is great.

BrianandDonna Rottschafer

We had a battery that was purchased in June that died. After initially being unable to replace the battery, I was contacted by Ron, one of the regional managers and he was able to make the replacement happen. Nathaniel at the store was great and the exchange was easy. Great customer service.