European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche

Category: Auto repair shop in Costa Mesa, California

Address: 1658 Superior Ave, Costa Mesa, CA 92627, USA

Phone: +19496316511

Opening hours

Sunday: 10AM–2PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–4PM

Reviews

Emmy Larios Pritchett

Aug 19, 2022

The owner is fantastic and honest. I found this shop when I lived in Santa Ana, I have now moved a bit farther but will always take my car back to him. My car was running great when he was doing the services. Unfortunately out of convenience I started taking it elsewhere and very quickly noticed a major difference. Now I need them to figure out why it’s not running as it should and was honestly a little embarrassed to come crawling back. But he’s so kind and understood. Lesson learned! I will never leave my car elsewhere!

Andrew Ladd

Jun 9, 2022

My car broke down in the area and was towed here. The owner is honest and trustworthy and he helped me out in a bind. His prices are more than fair. Highly recommend.

Christiana Dan

Jul 22, 2020

I have a 2003 Honda Civic (manual transmission) with only 130,000 miles. I try to take as best care of my car as possible, and I'm so happy I found Victor! He's always been honest with me about what work needs to be done, and extremely accommodating. Most recently I had my clutch and brakes replaced. Victor gave me a good timeline on how long it would take for the job to be completed, showed me the parts that he was ordering, and even saved my old parts to show me how worn out they were. I knew I needed them replaced, but seeing the visual damage is always a good way to validate your choice. In my experience, Victor appreciates his clients and wants to make sure they keep coming back. He'll stand by his work, and always be honest with you. I'd recommend anyone to come to European Import Service if they need car services competed.

Helion Enter

Nov 18, 2019

Whenever you go to a new autoservice it's a pretty high-stake gamble where the stake is your car. I end up bringing my car here by accident. Didn't regret about it for a single minute! What do you get here - undivided attention to your problem. (I can't recall when mechanic listen to me so carefully and understand what exactly I want to do to my vehicle ). - service above and beyond (During repairs of my car they always choose to complete important for me but not such a cost-effective for them service.) - make - sense warranty. During repairs we've install a part that was DOA. They not only didn't charge me a single penny for the same job done twice but handle all manufacturer's replacement process in a very timely manner. Highly recommend this place!

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Questions & Answers

Are you open on Sundays?

European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021
European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021

Unfortunately we are not, but we will still pick up the phone if you want to call and get a consultation or appointment. Thank you for your question, Victor

Do you offer detailing as one of your services?

European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021
European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021

Thank you for asking this question. The answer is yes, we do detailing as well and this can be done while your car is being worked on by our technicians.

Do you guys work on older/semi-antique cars?

European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021
European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021

Yes, we do.

Do you guys only work on European cars?

European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021
European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021

We work on all makes and models of cars but we specialize in European Imports.

Do you provide a loaner car or a ride back home in case it was needed?

European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021
European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021

Yes, we definitely do. your convenience is our first priority.

How late can we call the shop for a remote consultation?

European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021
European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021

We want to be there for our customers as much as possible so that's why we answer the phone or reply to messages up until 9 pm everyday.

How much do you charge for Diagnostics?

European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021
European Import Service for Audi, Bentley, BMW, Jaguar, Land Rover, Mercedes, & Porsche | Aug 24, 2021

We do not charge for diagnostics. We believe that if a customer trusts us with their car, it's on us to return the favor with a free consultation/diagnostics.

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