O'Reilly Auto Parts

NinjaFacE DesignZ (KateTheReal)

I have been going to Oreiley’s for many years. Today, I was blown away by an employee named, Pedro! He was extremely knowledgeable, curious, helpful, professional and friendly! He went above and beyond to help me..all while answering, 2 phones and working!! I’ve never seen such an epic, person, working.. at a parts store! I was completely blown away! Such awesome help all to get my son a Disney die cast car located in Overland Park Kansas, helping to have it sent to Olathe, making it convenient and easy to save me time and money! What great customer service! 🥰 He was amazing! Definitely manager material and if I was running a parts store I would hope that my employees worked as well as he did and as hard. I couldn’t have asked for a better experience .. he definitely should be a manager, so he can train people to work like that!! I’m still in shock I have been to different O’Reilly stores from Kansas to Washington to New York…SERIOUSLY, I’ve never seen anybody work the way he did to the “T” and be as spot on, with everything in the store! I HAD TO CALL The regional manager to tell him about this! What an experience highly recommend this store go see, Pedro!!! Overall, I would say with every part store, that is known, PEDRO, has outdid every single one !!! I will definitely, be using this store location, from now on..for ALL my parts!!

Jameson Soderberg

Stood at the counter for 2 minutes right in front of these d bags faces. Apparently we’re helping another customer but didn’t even acknowledge me when I walked in. Garbage service from garbage people.

Thomas Kurata

It was a Sunday morning. I needed to buy a new battery for my pickup. The clerk was very negative. It looked like he was hung over and had no interest whatsoever in working. I was able to buy a suitable battery and my good buddy Sam helped me install it. I don't recommend this store unless you like really lousy service.

Omaha Tim

I wish I could leave two reviews. 5 stars for Gabe! 0 stars for the management not caring about those of us who believe in science and know how things work. Gabe was a big help and carried my brake rotors to my truck because there was an unmasked customer standing next to them. I wish they were still enforcing the mask rule, and the older gentleman who works there did put his back on when I mentioned he was talking over my items without it. Gabe said he wished he could enforce the masks, but was told he could not by management. Yet another store allowing a few people to bully them into making us less safe and possible killing us. What is the worst customer service? Having a customer die because they shopped at your store.