Great Plains Motorsports LLC

Doug M.

My family and I went in here today and were helped by a tall bigger gentleman. He was not helpful at all and seemed agitated to have to get up from his desk. He was not friendly at all. I asked if the size of the Honda Rebel 500 and 1100 are the same (referring to the frame, not the engine). He cut me off and said no, one is a 500 and the other is an 1100. I said i understand the engine is different, but want to know if the 1100 is the same size as the 300 and 500 are the same, just different engines. He continued to act like I was stupid and said no, the 1100 is bigger. He also said the 1100 is automatic. I said eww and he seemed even more disgusted. I also noticed the price on the Rebel 500 was $500 more than what was listed online and on Facebook. At this point we left. This business lost a potential sale today and because of the attitude we received we will never do business here or recommended them to anyone.

John McDaniel

Called wanting to come buy a bike on a Saturday. Was told they are closed for the entire Labor Day weekend. Fine. Wanted to come give them my money the following Saturday. Was told they probably won’t be around so they can go to state fair. They don’t want your money very much. Drove same distance to Rodspowersports in Neb. Gave them my money. They were happy to take it.

Kevin Kennedy

Last year during the Kansas State Fair I purchased a Daniel Boone Wi-Fi Green Mountain Grill from the Salina Powersports / Great Plains Motorsports tent. While purchasing, I was assured by these folks that I would love the grill and that it would last me for years. It was by far the most I’d spent on a grill. First of all let me state that I loved the grill and use it more than I’ve ever used a grill before. But I noticed last fall (just a couple of months after the purchase) that my beloved grill was rusting in places. Have to say I was disappointed. I call Green Mountain and they sent me a can of paint, a new hopper lid and a couple of accessories for my trouble. Pretty awesome customer service. But by April it was rusting again. In a conversation with GMG, they stated they were having some issues with paint and asked me to send some pictures. The customer service rep stated that they didn’t want me to have to paint my grill again, they had spoken to the owner on Salina Powersports and they were going to partner to replace my grill. I was really surprised! I asked if it would be possible to exchange my rusting grill for the new Daniel Boone Wi-Fi Prime. The rep explained that it would be up to the ownership of the dealer if they wanted to extend the opportunity to upgrade by paying the difference. When I spoke to the owner, he said no problem and he set everything up with Daryl, the manager in South Hutchinson. I was absolutely overjoyed! When I exchanged the grills, the manager and one of the employees carefully loaded the new grill in my vehicle and were extremely courteous despite the fact that it was probably kind of a pain dealing with all this. This is a fantastic example of a local business partnering with a national company to take care of their mutual customer. Not only that, but Daryl and his staff always treat me like a longtime customer despite the fact that I’ve never purchased anything from them except my grill and some pellets and accessories for it. They are always happy to talk grilling and give this newb tips to make my Green Mountain Grill experiences even better. Awesome local business!

Loren Schroeder

Disappointed in the new management. Dropped off our Polaris a month ago to have the carburetor rebuilt. Have been calling for two weeks and nobody knows what's going on. Finally done and overcharged. Cost $500 to rebuild carburetor. Not going back