AltaMed Urgent Care — Anaheim

Dorian Roberson

I was here at 11am this morning. I actually found the facility to be very nice. The ladies at the counter were very nice and checked me in. They did tell me that they only had 1 provider that day and that the wait would be up to 2 hours. I didn’t have an appointment. They said I could wait in my car, which I wanted to do so I could be comfortable and charge my phone. They even called me to let me know when the doctor was ready to see me. It only ended up being an hour. I was seen and out the door in under an hour and a half. Plus AltaMed has a great app that keeps all your records up to date. I think this is a great place!

timmy Turner

AltaMed is by far the worst health network that I’ve had the luck of having. Today I went in to the urgent care to get checked for my cough. I was prescribed medicine to my preferred pharmacy. Which is external. I’ve now been waiting in line for over an hour. Come to find out that they did/have not sent in my prescription. So here I am, sick , with no medicine , and an hour of my life and has gone by and I have wasted my gas. This ‘provider’ needs a serious audit by the government because they are providing a disservice by being so inadequate, incompetent and having low standards in medical practice. Why ask what pharmacy I’d like my prescription sent to ? If you cannot connect the dots. Waste of time. Save yourself the hassle, exposure to COVID & headache of dealing with such a POS “healthcare provider”. The infrastructure needs serious improvement. No wonder they have such a high turnover rate.

Josef

Went in today for a Covid Test and a bad cold. They gave me no medication or no advice on what to do. It seemed like they just charged my insurance for the visit and wanted me out. Awful customer service and help!

Natasha Dzura

Had X-rays no results or follow ups…. on hold forever and nobody even calls back… you have some great doctors and staff. Quit working them like dogs!!!