Napa Valley Bike Shop

Maxwell Foxman

I came in from out of town with bike troubles and the folks here were so kind, immediately going out of their way to fix the issues and not making me wait in any way. Highly recommend.

Darwin Miranda

Best customer service around! I got my bike back in less than 24 hours for a repair. I had a problem with my 2021 turbo levo which was hard to describe. I started off speaking with Chad over the phone for about 10 minutes and he said bring it in. The shop treated me as if I bought the bike from them, although I purchased it from Mike's bikes which is no longer a specialized dealer. Less than 24 hours they decided to replace my TCU and I immediately took it for a test ride on the trails. Now My bike works like brand new again! Thank you Chad and Jeremiah for listening to my issue and taking care of the problem I'm back on the trails again!

Tiffany Alblinger

Chad set us up with bikes in downtown Napa to ride up to Yountville and back this week. We had the time of our life!! It was so fun to go exploring, wine tasting, exercising in the fresh air and just unwind and go at a pedal pace for a few hours. We were set up with great instructions, a couple maps for reference and some helpful tips to navigate and enjoy the area. It was hands down the BEST part of our trip. Would highly recommend this to anyone wanting to experience Napa on their own timeline and have a truly unique and up close experience of the valley countryside.

Steve Rowe

When it comes to customer satisfaction and service, these guys set the standard! Noah and the team in bike sales went way above and beyond in setting me up with my new bike and even put up with my constant mind changing. All he cared about was if I was going to be happy and satisfied with this big purchase that I was taking with me on my overseas assignment. He never complained and always went the extra mile to get me the right bike I wanted. Their service department has the same mentality when it comes to customer service and some might say that the service manager has a "sparkly" personality. As an avid bike rider and owner of many bikes, Napa Valley Bike Shop is number 1 and my only choice.