Address: 100 Bel Air Rd, Los Angeles, CA 90077, USA
Phone: +13109283767
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Ron Goldie
This business is a bad joke. I recently spent $8,000 to “upgrade” a new system. I am now out of the US and the alarm has been going off literally every day since we have been gone. They could not be bothered to send someone to try to fix it and when they finally did the “it’s all fixed” lasted less than 24 hours. Now I am waiting for them to be in their offices to beg for another appointment. They are great at sales but no nothing about what they selling or installing. The “it’s all fixed” only means that they did not care to make it work. I will say that the patrol and alarm response team are excellent but the fact that they cannot make my system function is a horrible joke and their lack of competence or responsibility is appalling. Not to mention that I have zero security in the meantime.
Carnell Marshall
ACS has better response time then a lot of companies out there. GREAT!!! Company concept who ever created it because of LAw Enforcement shortage. However...You judge..Would I be comfortable with a guard on my property...2 out of 10. I am a former guard. Speak with an ACS Guard not a sales person before signing up. Here are questions to ask and watch out for? Ask a guard these questions before signing up. 1. How often do ACS train guards on how to use and when to use their firearm? 2. If my faulty alarm goes off overnight do you have a technician (not a guard) that can respond? 3. If I have a alarm call who responds? The closest guard or the guard assigned to that beat. (This is MAJOR) There could be a guard 1 mile away however they will send someone that could be 3 miles or more. 4. Would you hire ACS to watch your elderly parents house? 5. If a guard had Covid and responded to a call does ACS notify the client of potential contact? 6. Do you feel ACS has your back? **Watch their body language** You judge for yourself.
rishu bedi
Reached out to ACS for an alarm quote. Gus and Kenny arrived the next day. After telling them what I wanted, they provided a quote that covered all my concerns. It’s been a smooth process from start to finish. I will definitely recommend Gus, Kenny, and ACS to anyone in need of an alarm.
Dylan Kessell
Fast and reliable. ACS is the best local alarm monitoring and patrol company in Los Angeles. 30 years of being in business has helped the “Security to the Stars” stand out as the west side and Valleys best choice for alarm monitoring and patrol. We can always count on ACS to be friendly, and available when we need them most. Their response time is unmatched and the peace of mind is with out a doubt worth the price.
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