Firestone Complete Auto Care

Category: Car repair and maintenance

Address: 136 Berlin Rd, Cromwell, CT 06416, USA

Phone: +18603162545

Opening hours

Sunday: 9AM–5PM

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–6PM

Reviews

Benjamin Zelent

Jul 14, 2022

Probably a good shop for oil changes but don't get your alignment here. They are a toe and go service and do not do alignments right. Their counter guy will give you a hard time if you ask them to do it again and would rather give you a refund then do the alignment the correct way. That was my experience any way. If you don't want to waste 2 days go some place that can and will do alignments correctly the first time.

Seth Mastrocola

Jun 12, 2022

UNSAFE, Dishonest, unprofessional and possible criminal style management behaviors in my opinion. I personally watched them try to swindle naive patrons especially elderly women. It took them four separate times to fix my brakes that were under warranty. I had to bring my car back FOUR TIMES in a span of 10 days. Every time they tried a cheaper and LESS SAFE fix in an attempt to not have to honor the warranty. Their motto is fundamental honesty, and I personally would love to see them take that sign down, because their behavior is the polar opposite of their company values.

Robert Schneider

May 5, 2022

Juan the mngr personally handled my auto request. I was provided prompt service and Juan and the staff addressed my needs and returned my vehicle in perfect condition. Great shop

Angie Vendcar

May 15, 2021

My significant other was returning from the workday to find a pretty heavy leak on his front passenger tire of his ‘13 Outback. Thankfully, we came down over here and Zack was able to help us last minute to get a tire and gave us a really good deal, I haven’t had very much luck at the Manchester location for my own personal vehicles. Highly, highly recommend I would recommend this location for the professionalism, and the at-home feel. No ones trying to work you over for your money, very understanding, super appreciative for their services ❤️

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Apr 14, 2021
Chris Cameron | Apr 15, 2021

Wear a mask.

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