Wells Fargo Bank

Category: Bank in Downey, California

Address: 8345 Firestone Blvd, Downey, CA 90241, USA

Phone: +15628622311

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12PM

Reviews

Ana Martinez

Aug 11, 2022

Horrible customer service! They tend to have one teller all day .. long lines up to 12 people having to wait almost an hour to be assisted at teller.. when questioned why do you always have only one or two tellers it’s always same excuse.. my tellers called out.. Lies!! They can’t always call out and everyday yet they have 1-2 people walking around offering. To use Atm instead!!! Why aren’t they helping as tellers? Why are they getting paid to tell people to use atm instead ?!!! Ridiculous

Rob Hernandez

Jan 7, 2022

Clean office, I did not interact with anyone so I can not say if the customer service is good or not, I was not greeted by anybody or no one offered to help me. But, also I was in and out, I don't think I looked like I didn't know what I was doing.

Jonathan Llamas

Dec 2, 2021

I’m used to going to the one on Telegraph. During busy hours there’s a line but you’re in and out quick at that branch. This branch is a complete joke! There’s 15+ people waiting in line and only one teller, maybe two if you get lucky. I dont know why there are six people sitting at the desks. They should be helping out or something.

Alma Gonzalez

Jul 14, 2021

Kevin was the only person in the bank that helped my son open an account. Even though I called before coming in the woman on the phone said it's ok just come in we will help him. When we showed up Joselyn said sorry you need an appointment. I was so disappointed but thanks to Kevin everything turned out great. Manager please recognize your best employee again thank you Kevin for all your help.

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Questions & Answers

I been trying to schedule an appointment for about 1/2 hour and I give up, can't see what I did wrong.

Alejandro Monteverde | Jan 26, 2022
Rob Hernandez | Jan 26, 2022

What exactly are you trying to make an appointment for? Online is the best way to do things yourself. On the website you should be able to live chat with a customer service representative. Also, some banks offer call backs instead of waiting on the phone.

Does this bank have a coin counter?

Suddenly | Aug 25, 2018
Fasinshop ebay Los Angeles | Aug 25, 2018

No

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