Great Clips

My ordinary Life

Horrible customer service from a stylist when my senior mother tried to check in for her appointment after arriving at the salon. She was completely ignored and then spoken to with such disrespect that I had to say something to defend my mother and we left. I will never go back to a place that treats senior people or anyone for that matter in such a way.

Jeremy C.

I’m pretty disappointed that people are constantly getting bad haircuts from two specific employees and they still have jobs. This is ridiculous. They have both completely botched my haircuts every time and I specifically call now and make sure they are not working when I go in. I know we’re in a pandemic, but you should know when it’s time to get rid of people giving your store a bad reputation. I will not name names out of what little respect have for them.

Jacob Thomas

Good service. Wish I could find somewhere that caters to men's hair cuts though I don't think a 10 minute hair cut is worth $19.We appreciate you being our customer, Jacob! Each location is independently owned and operated by a franchisee who sets their pricing. If you’d like a follow up, please email [email protected] with the salon location and details. We will forward it onto the franchisee so they can get in touch with you regarding your concerns. Thank you.

Devin Mell

I now envy bald people. Online check in doesn't work, after waiting 20 min after the original 54 min wait time, I get a text and show up, and then we are told that we have to check in at the store in person instead. Wait another hour …We're sorry to hear this was your experience, Devin. If you'd like, please email [email protected] with the details and location. We will follow up with you from there. Thank you for reaching out.