Los Angeles Department of Water and Power

Category: Public works department in Van Nuys, Los Angeles, CA

Address: 6550 Van Nuys Blvd, Van Nuys, CA 91401, USA

Phone: +18003425397

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–2PM

Reviews

Renzo Dellepiane

Jan 19, 2022

The Guy of Gate number 14 ( from Pakistán) was Amazing and friendly! Proud of people like him.

Lito Lopez

Dec 23, 2021

Not Too n Much information given out, so when I have a problem it's just passing the buck.

Lucy Williams

Apr 10, 2020

They let our bill go over 4500 before they shut off. Not in a timely manner. We are low-income. I guess they are hurting for money. Taking from the poor!!

Boris Baryshnikov

Aug 28, 2015

Absolutely the worst service that I have been provided ever. I'm going to spend two days in a house with no electrical because they do not do same-day service no exceptions. I bet if the supervisor needs something they will do same day service. I can understand that there's rules and there's protocol, but there's another thing it's called extraordinary set of circumstances. "There's nothing we can do, we don't provide same day service." That should be the slogan of our "beloved" dwp. Zero stars... Horrible

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Questions & Answers

How do I speak to a human being at ladwp

John R. | Aug 25, 2018
Sharyn | Aug 24, 2021

How can I see if still have credit balance? From out of state. Didn't bring account # or password with me.

my name is Cristina gonzalez. i paid my bull around 3:00 pm this after noon, in cash and is 7:20 p.m and still no power. please turn my electricity on

Jesse Gutierrez | Aug 25, 2018
Brenda Guzman | Aug 25, 2018

How long did it take to get it turned on if they did.?

Is the office open van nuys?

estefany v | Aug 3, 2022
The Delos Santos | Aug 3, 2022

By appt only. Call Customer Service

A man who said he was from DWP came to the house on Buffalo Ave, Sherman Oaks asking for the acct. # to see if this house qualified for free insulation. Is that legit?

Carol Springer | Aug 24, 2021
P Mendoza | Aug 24, 2021

No If they're coming to your house they should obviously have that information with them not asking you for that unless they're just trying to verify the last four numbers but no I would follow up calling just to verify

how much does it cost to run a ceiling fan all day per month

chuck havens | Aug 24, 2021
Garen C | Aug 24, 2021

It depends if the sealant sends energy friendly it depends to say on the box

I am paying for Solar power. Where would I look on my bill to see if I am actually getting any benefit from solar power.

Roberta Gabor | Aug 24, 2021
Mikael Oganesyan | Aug 24, 2021

I also have a Solar Power system at my house and the way it was explained to me is easy. *Login to your DWP account online, preferably on a desktop because it's harder to navigate using a mobile platform. *Lookup your Payment History. Should allow you to lookup more then a year ago. *Compare your bill from the time you didn't have Solar Power System installed. *Don't look at your overall bill because it also includes Water and Sanitation charges. Just look at the Electric usage and amount billed. You should see a big difference between what you were paying before your Solar Power System compared to now. Hope this helps.

how can i get a copy of my bill

Sandra Molina | Aug 24, 2021
DJ Rambo | Aug 24, 2021

Get on line and go to water distric antelope valley water deparment and the will ask some questions abot your billing address and the give you a copy of yu own then over i mail!!!

how much longer before the power is back on in Encino

Nancy Tamkin | Aug 24, 2020
Steve G | Aug 24, 2020

As long as it takes. The DWP doesn't deal with this page.

Problem: An overly loud noise is heard through out my home when the outdoor water sprinklers are on. Questions: Does the DWP have too high a pressure going to resident's home or have service personnel to read a residence's pressure regulator?

CAT | Aug 25, 2019
Steve G | Aug 25, 2019

I would call a plumber to check if it's your regulator going bad or if its possible the sprinklers are not installed before the regulator.

Read More

I want to change the bill to someone else's name. That I have to do?

Rosa Almaraz | Aug 25, 2019
Laura Juarez | Aug 25, 2019

You have to bring the other person with your identification and probably the payment and a check 🍀😀

can i pay with a bussiness credit card that does not have my name on it

Monica Duran | Aug 25, 2018
S.G. Ortega | Aug 25, 2019

Try just putting your name if it is a pre-paid card with no name. If it is a card with someone else's name then just try putting their name and as long as you have the correct number it should work. If not then,, sorry you may need to try something else. Worst case if it don't work after you tried you may be able to bring the person with their Identification Catd to the DWP payment office.

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