Spectrum Store

Category: Internet service provider

Address: 3831 E Foothill Blvd, Pasadena, CA 91107, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Glen Reno

Jun 25, 2022

I went in expecting a bad time based on other reviews but my experience was actually very pleasant. Lots of employees ready to help when I walked in. Got what I needed done quickly. This review is for the store only and not Spectrum services. To the store: I’m not sure if this is a recent change but keep it up!

Boyd Milhorn

Jun 20, 2022

I was just turned away from returning their equipment to the store they wanted me to wait over an hour to hand them equipment. I was treated rudly and am appald after giving this company buisness month after month.

Preetham Chandra

May 31, 2022

I have commented my experience and they keep deleting my comments.

Gloria Viola

Feb 7, 2022

I understand waiting. But, there were 4 customer service reps. Only two assisting customers along with a wait time of 30 minutes ... what is wrong here? Once helped the process was quick. Checked in at 11:12 out at 11:48.

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Questions & Answers

does the pasadena store have service reps and subscription info?

Mike Hoover | Aug 24, 2020
Johnny Swaggin Zardoz | Aug 24, 2020

Yes.

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Why a I being billed 14.99 monthly for Roku, which is supposed to be free?

Alter Ego | Jul 25, 2022
J T | Jul 25, 2022

Because spectrum is a trash company that treats their customers like trash.

is the foothill store open till 8:00 PM tonight? your service tech said we need a new router. Can my wife pick up a new during the day and return the old router tomorrow. We can make payment & reimbursed when the old router is returned

Jerry Kamashian | Aug 24, 2021
David Anthony | Aug 24, 2021

Not really sure - call them up

Is it crowded

Socorro Gonzales | Aug 24, 2021
Jason Stein | Aug 24, 2021

Not usually

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Can I pay my bills at this store?

Elvin Ng | Aug 24, 2020
Richard | Jan 26, 2022

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In order to get a new cable box, do I need to take the old one in to their office?

Sharon Larman | Aug 24, 2020
Calvin Yip | Aug 24, 2020

I found that to be true at the Pasadena branch.

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