Scranton Dodge Chrysler Jeep RAM

Joshua Oliveri

Frank at Scranton Dodge is an absolute pleasure to deal with. Incredibly friendly and genuine. Past buying experiences with other local dealers were ok but the experience I had with Frank and Scranton Dodge is easily the best experience I’ve had yet purchasing a vehicle. I highly recommend checking them out if you’re in the market for a new or used vehicle.

Joseph Rosar

They have 1 service writer. Jessica. She will never answer the phone, or return ypur calls, if you do get in contact with her, she os extremely rude and unprofessional. 4 times I had my jeep there for the same issue. The last time they had it for 2 months. No loaner, no contact, no update. Sometimes she texts some nonsense about not the problem. I've spent thousands at this place and even brought in customers. Only to be embarrassed. As long as Jessica is there, We will never return

Jennifer Derhammer

Our last two vehicle purchases were made at Scranton Dodge. I highly recommend seeing sales professional, Chris Montagna. He is not a pushy salesman but instead listened to what we were looking for in a purchase, helped us through the process, and follows up with any questions we have and how we like the vehicles. Nick Berthiaume, finance manager, was also very helpful with our questions about the warranty and got us an excellent interest rate. Go see Chris. We all know purchasing a vehicle can be stressful, Chris made it very stress free. Thank you, Scranton Dodge, Chris and Nick!

Jason Concepcion (Jay_Man CCRT)

10:00 Appointment. Asked for a loaner and apparently they don't do that anymore because of the "pandemic". OK! No big deal I'll wait....... 3 hours later tech hasn't even looked at my jeep. What's the point of having an appointment? When I asked how much longer before someone would even look at my jeep I was told "The tech had left for lunch and I may be brought in when he came back." I didn't get a lunch! And I'd been waiting 3 hours. Well he can enjoy his lunch. I'll get my jeep serviced some where else. And soon as my lease is up I will be going elsewhere. Here's a suggestion... Don't schedule appointments so close together if you don't have the techs to do the work. If I can give 0 stars I would!!! This is why people hate customer service!!!