Popeyes Louisiana Kitchen

Category: Chicken restaurant in Scranton, Pennsylvania

Address: 960 S Washington Ave, Scranton, PA 18505, USA

Phone: +15708007025

Opening hours

Sunday: 11AM–12AM

Monday: 11AM–12AM

Tuesday: 11AM–12AM

Wednesday: 11AM–12AM

Thursday: 11AM–12AM

Friday: 11AM–12AM

Saturday: 11AM–12AM

Reviews

misty donnelly

Jun 17, 2022

Literally the WORST Popeye’s in the 4 states I’ve enjoyed Popeye’s. Every time!!! They are always out of everything. Tried one last time and I ordered a 2 pc chicken combo of a leg and thigh, but received 2 horribly battered Pattie’s, no bone just Pattie’s. Flat coke no ice and threw out the coke slaw because it tasted like it might send me to the bathroom. Even worse is the fact none of the people there working care!

DIVA DUSTERS

May 7, 2022

It took approximately 1 Hour to receive my Food due to lack of preparation (Chicken). Employee Cashier performance toward customer is very rude and unprofessional when speaking with the customers. Courtesy was way off her job description. I think training or retaining your employees properly will rate your company as a 5 Star and Have positive feed back.

Evelyn Holden

Mar 28, 2022

The chicken nuggets are the best I've ever eaten from a fast food restaurant. The food is always served fresh. At this location, I would say the manager needs to step up their game, because the drive through lines take far too long for fast food. There is definitely room for improvement on how staff is trained since some seem oblivious of what to do. They are good workers and need positive guidance. One other suggestion, would be to order more chicken nugget sauces because they are almost never stocked; and honestly, who wants to eat those delicious nuggets dry? I rated this franchise 4 stars because of food quality and cleanliness, however, there is definitely room for improvement.

Brandon Dominguez

Nov 1, 2019

Would rate zero stars, but the soda was okay this time, but the rest flavorless besides the taste of the oil they cooked it with as if rarely any seasoning was added and on top of it the manager or assistant manager was pretty confident that I wasn't going to get a refund or at least partial if I were to bring the food there with the receipt and also said cooperate was not going to do the same as well and i felt too disgusted to want it replaced and when I called customer services they said they were going to do a follow up on that got my name and number and was told that they wouldn't do it, so yeah last time going there and hope no one gets sick off of the food from there... these are the pictures that i decided to remove from the trash to take and share to see the appearances. the fries definitely looked different . I tried eating it but was too disgusted. 0% spicy. Upset so I vent.

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Questions & Answers

Is all the chicken spicy

A Google User | Jul 13, 2019
Tara Morris-Albert | Jul 14, 2019

So good!!!!!!

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The bathroom is disgusting the toilet paper holders are so broken I got hit in the stomach when I tried to get TP (Im 8 months pregnant btw)and I now have a black and blue mark on my stomach from it told the manager but nothing was done about it.

Melinda Eder | Jul 13, 2019
jack wilson | Jul 14, 2019

Contact the corporate headquarters and tell him what happened to you. That's what I have done on a few occasions when I don't get results from the on-site manager or supervisor. Tell them you are going to report them to OSHA

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Do they still sell the Boneless wing bash.

Hunter Marcen | Jul 13, 2019
jack wilson | Jul 14, 2019

They had it last time I was there but it is like an on-and-off thing more simply put they only have it at certain times because it is such a great seller so it takes away from other menu items.welcome

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Why is daytime manager disrespectful and does not do her job properly?

David Ray | Jul 13, 2018
John “ADISTURBED11” Gilhooley | Jul 14, 2018

I do agree but it's a family affair. So when the hubbies away the the wife or step wife is left to run the chicken coop.

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Anyone know the store number? Not phone number. I'm trying to write a review on the website but I lost the receipt.

B pod (poddy88) | Jul 12, 2020
Blu Dragyn | Jul 13, 2020

Not off the top of my head, but you could probably call them and ask.

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Do you have the 10 dollar deals

Paula Skeras | Jul 13, 2019
Terry Ross | Jul 14, 2019

This is not the restaurant but just people in the community who are familiar with the places. I haven't been there for quite a while so I am sorry I don't know but I do see that they usually have a sign by the McDonald's parking advertising some good deals. Pretty smart to lure McDonald's customers lol sorry I wasn't more helpful

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