Courtyard by Marriott Scranton Wilkes-Barre

B P

The staff was extremely accommodating and friendly. They meet every need and solved every concern. The lobby and rooms were nicely decorated and very clean. The pool and spa were comfortably heated. The hotel is conveniently located close to shopping, movies, water park (ski resort), the Lackawanna Coal Mines and Steamtown where you can tour the museums and take a train ride.

Tess Hegedus

My husband booked the hotel for a business weekend we had.We stay in many hotels through the year,but this by far was one of the best.The facility was clean and inviting.The room was spacious,clean, and lovely,down to the view!Also we made use of the hot tub and pool! Great visit,we'll stay there again!Dining room was equally as nice!

Ange Gregory

My fiancé & 2 1/2 year old son & I stayed here for 3 nights & 4 days & we had an AMAZING time! Our son absolutely loved the pool & the scenery is so beautiful! The hotel is literally on top of a mountain & is so gorgeous! You can literally see for miles! Two employees that had a huge impact on us were Deidre & Jill. They seriously went above & beyond for us everyday & were so kind & courteous! They really helped make our stay feel like home & we can’t thank them enough for that!! We cannot wait to come back!!! If you are looking for a fun place to stay & make memories with your family Courtyard Marriott Montage Mountain is the place to go!!!!

Danielle Hirt

Very unfortunate because I've stayed at Courtyard's numerous times with no issue. Arrived after midnight due to travel and was told our King room wasn't available but there was a Double room. Elevator wasn't working but made it to third floor and opened the door to find someone in the room. After speaking with another Marriott employee it was expressed that this is a known issue and the staff unfortunately doesn't receive adequate training and the systems are outdated. I would save yourself any potential headache and stay at any other hotel at Montage (the Fairfield was great and very accommodating for our almost 3AM check-in) Front desk staff is at a disadvantage due to poor management, I'd rather give my business to a management staff that cares about their employees. Update: Assistant General Manager called me within a day of my review and expressed her utmost apologies and that the hotel is going through management changes (she’s new within the past month) She was very genuine and made this unfortunate event right. Willing to give them another try next time I’m in town.