Boston Market

Category: American restaurant

Address: 1345 E Putnam Ave, Old Greenwich, CT 06870, USA

Phone: +12036374088

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Admir Myrtaj

Mar 18, 2022

Great place and environment. I was there last week and I couldn’t decide what to eat and hattab the manager was very nice and helped me out by showing me the selection and got me in and out really quick.

Laurence Winters

Feb 21, 2022

Ordered from activemenu. Food great and ready on time.

Kelly Johnson

Oct 15, 2021

We like Boston market. Often when traveling we will look for one to patronize. Being handicapped it has been a great help to have delivery service available from this location. However this week was the second time that we’ve had a problem with an order. And will not be ordering from this location again. The first time they order never arrived and it took over two months and multiple contacts with the district manager and the store manager before it was taken care of. Most recently the delivery came and we were missing one of 4 meals and only two of the other 3 were what we ordered other items were missing from the order as well sides etc.Unable to get in touch with the store that night (no answer) I called the following day and was told that they couldn’t give any kind of a refund I would have to come to the store and pick up the items that were missing. When I said I wasn’t able to do that I only wanted a refund on the items that were missing I was told that only corporate could issue a refund and they would pass along the information and was assured I would get a call. I did not. Two days later still no contact. I called my bank and will dispute the entire charge. I’m sure it’s no big deal for them but to me it’s not worth the aggravation anymore. Will go to the one in Mamaroneck, staff seems to be more on the ball.

Daren Watson

Jul 8, 2019

This location is one that we frequent. It's quiet and "in the cut" which is what we like most for our home-style meals when we come here. Unlike other locations we've been to (to name one: the location on Central Park Av. in Scarsdale, NY), the food has always been good at this location and the portions are great. Neither my wife nor I have ever gotten sick from the food here. As far as service, there's room for improvements possibly in the morale area as certain employees' engagements with customers is severely lacking. I and several other patrons have witnessed on several occasions the seemingly uninterested, annoyed attitude, you're bothering me mindset of two people working here and should be addressed and changed. Maybe some training in this area of work should be suggested/offered, because people will not want to dine in a place or be served by individuals that make them feel like they're being annoyance or bother to their time. I say this because on one occasion, a woman with her family behind us stated "Why is she acting like that when the person asking a simple question? There's no need for attitude..", then they proceeded to leave the establishment without placing an order which equals money lost for the business. First impressions mean a lot in customer service. Besides the service (again, of a select few) part of the establishment, this is a recommended place.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you deliver?

Jane Surmaczewicz | Jul 13, 2019
Benjamin Houx | Jul 14, 2019

There my be third party app that does but they don't deliver themselves. Try Doordash...

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places