Royal Carwash & Quick Lube, LLC

Betty Osmanoglu

I have been coming here for 20 years for my oil change and car washes. Today I went for an oil change. They did not check my tire pressure because 1 of the tires was low, they did not vacuum my car which they've always done in the past. Not sure what else they didn't do! Very disappointed! Have to look for a new place to go!

ratzer katzer

Were it possible to rate this establishment zero stars, I would without hesitation. I recently brought my 2003 Cadillac Superior in for a coolant and oil change, in addition to a basic wash. I would like to state that the workers who serviced my vehicle were polite and cooperative, and are in no way to blame for my negative experience as far as I can tell. Once I exited the building in my vehicle post wash I immediately entered back into the parking lot upon realizing my hood ornament was missing. After speaking with the employees in person, talking over the phone to multiple individuals, and doing my utmost to maintain an air of eloquence and decorum, I have finally been rudely hung up on by one of the gentlemen there after I attempted to explain that I would like to request a reimbursement of 200 dollars for the missing ornament should they be unable to find it by the end of this week, even though they have had ample time to locate it prior to today. When I mentioned the possibility of taking this matter to small claims court if need be, his only response was “I’ll see you there.” I know not who this man is, but his unwillingness to assist me in the matter is inexcusable. I will not spend 200 dollars of my own money for their mistake, and I firmly believe that no one else should patronize their business unless they wish to be cheated.

Liza Waer

I went in for a car wash today…I usually come here because they do a better job over the car wash that is local to me. My interior was not clean anywhere but the dash…it looked no different from when I went in. 4 people “worked” on it together…I had to clean it after them and did a better job with a tissue. They put my rear weather tech mat in backwards too. Did not vacuum off booster seat or under it at all. I’ll save my gas and not bother going back.

Darnell Perez

Went in for an oil change, for starters they did not check my air filter or fill my washer fluid. They sent it through for the free wash where it then came out with a flat tire. Upon looking at it, the machine had completely ripped out my valve stem as well as scratched my rim. My car was also left dirty with soap streaks. Management, as well as workers, were completely useless. When asking a mechanic for a hand with the flat tire, one of them laughed in my face and then drove away even though the place didn’t close for at least another ten minutes. Only one mechanic finally came out and gave me a hand. When I spoke to management about the accident, I was sent back and forth and told to call the next day. After calling the next day I was told to come in with the wheel, where they then told me to call again in the morning for the owner. The next morning comes around and I call, only to be told the owner was away for the weekend, and then management finally telling me that they aren’t liable for the damage that their machines did. If I could give negative stars I would. I will never come back to this wash, and I recommend you go to one of the other washes in the area and avoid this place altogether.