PostalAnnex

Category: Shipping company in Carlsbad, California

Address: 3451 Via Montebello Ste 192, Carlsbad, CA 92009, USA

Phone: +17609446040

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–3PM

Reviews

Renee Francis

Apr 25, 2022

Absolute rip off! They literally charge 10 times the price for their services than other locations, there is no exaggeration in my calculation. I am absolutely appalled by them taking advantage of their customer's wallets and blaming it on the economy when I asked why it was so high compared to the other locations.

Ann Romanello

Apr 22, 2022

Frustrating to walk 2 miles to their store after seeing online that they close at 6pm. Get there at 5:40 to find a locked door and a gentleman inside unwilling to come to the door to take my prepaid USPS package. I guess that is too much to ask.

Derek Carlyle

Jul 23, 2021

I have used this location a couple times and has been fine but this last time was terrible. The many 1 star reviews are your indication to never step foot in this place. I'm sure the employees are nice enough but they should do them selves a favor a get off the sinking ship. The "Boss" Vicki is never actually at the location and no decision can be made without her. So she puts them in a bad place to take the heat for her policies. Just take your packages to your preferred shipper, they will actually know what can and can't be shipped. $75 dollars to ship a package to Canada and they had no idea that medication was not allowed to be shipped across the boarder anymore. Package returned and they will not issue a refund for there negligence.

Grace Presa

Aug 19, 2020

Sorry, but terrible. I wouldn't trust this location because of its staff. I normally go to the one in Bressi Ranch and they are pleasant. No one is perfect but at least they understand good service and the process. The Postal Annex at La Costa Town Center offers overpriced services but more importantly, staff are either unhappy or incompetent! The dark haired woman who has been there for 8 months should not be in this job. Plus, their receipt machine is always down so you have no proof that you dropped off a package there. If it gets lost in their overstuffed store, what's to prevent them from claiming that you never dropped it off? The woman said to take a picture of the label. That won't help you if they lose it before UPS or Fedex picks it up. She couldn't understand that so either it's her or poor training. Either way, my advice would be to stay away from this location.

Thanks! Your review is awaiting moderation.

Questions & Answers

Can I get my passport photo taken here?

PostalAnnex | Aug 23, 2020
PostalAnnex | Aug 23, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex | Aug 23, 2020
PostalAnnex | Aug 23, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex | Aug 23, 2020
PostalAnnex | Aug 23, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex | Aug 23, 2020
PostalAnnex | Aug 23, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex | Aug 23, 2020
PostalAnnex | Aug 23, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex | Aug 23, 2020
PostalAnnex | Aug 23, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex | Aug 23, 2020
PostalAnnex | Aug 23, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex | Aug 23, 2020
PostalAnnex | Aug 23, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

Can I mail UPS items here?

carlos fernandez | Aug 24, 2018
Joselin Ruff | Aug 24, 2018

Yes

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places