PostalAnnex+

Category: Shipping company in Carlsbad, California

Address: 2647 Gateway Rd Ste 105, Carlsbad, CA 92009, USA

Phone: +17605790044

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9:30AM–2PM

Reviews

michanalei

Jul 10, 2022

I had to return a package by fed ex. I printed the return label but it wasn’t very clear from my printer so the woman could not scan it. She said no problem and had me email her the shipping label which she then printed and taped on the box for me. Nowadays I would not be surprised if I was asked to take the package back home and reprint the label myself, or if they did print out a label to make a huge deal about it being a pain in the rear. So I was very pleased with the customer service and how she was very pleasant and accommodating. Thank goodness she had a no big deal and it happens some times attitude.

Elizeu Boy

May 15, 2020

I usually go to this place because the people are very friendly and nice. It's a good place, and never had any issues with any process. That being said, I needed to mail something very important today that was time sensitive. I called ahead to check what time they closed (because the time varies now due to COVID). Person on the phone said 3:00pm. I arrived at 2:57pm, to simply mail something with tracking. The door was locked. I could see them inside but they would not make eye contact. I waved and knocked a couple of times. I know for a fact they knew I was outside. Now I have to drive out of my way to somewhere else. Do not say you close at 3pm if you close minutes earlier. Waste of my time now I have to go somewhere else for a process that takes like 1 minute. Thanks guys.

Ron Herzog

May 2, 2019

I went into the Postal Annex store to get some car loan paperwork notarized and they wanted to charge me $15 per page and their was 19 pages which would have been $285.00 I said no and went to the UPS store and they only charged me $15.00. I will never go into this store again!!!!!!

George Alves Jr

Oct 19, 2017

By far the best run Postal Annex in North County. The staff and Owner are very helpful, knowledgeable and friendly.

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

do they do passport photos?

Tom H | Aug 24, 2019
Lisa Kollmeyer | Aug 24, 2019

Postal Annex on Gateway does passport photos

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