Massage Envy

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Yes, franchised locations do offer pre-natal massages.

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

No, Showers are not available at Massage Envy franchised locations.

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Yes, we do take walk-ins if appointments are available. However, this is a very busy location. We recommend that you call to schedule an appointment. We will do everything we can do to get you in same day if possible.

Like most service companies, we service many clients and rely on appointment schedules to be efficient. Our service providers rely on clients for their income. Unfortunately, sometimes people make appointments and for whatever reason, choose not to keep them. If they do not cancel within 24 hours of the appointment so that someone else can take the service, the service provider suffers. Consequently, we charge for the service.

Yes, that is the beauty of having a Massage Envy Membership is that you can use the membership in any of our franchised locations. You should be aware that memberships fees can vary based on geographic location and there may be a nominal fee in those areas where membership is more expensive.

An introductory session rate is just that – an introductory rate. There is no requirement to join.

Membership is extended only to the person who signs up. We do allow for members to transfer up to 1 service each month to anyone they choose. A service can be transferred to the same person once every six months. There is a small transfer fee.

Initial membership is for a 12-month period. Thereafter, it is month to month.

Yes. Many times, our members travel for extended periods and are unable to use their service. A membership can be ‘frozen’ for half the time of your agreement, as an example. 6-month memberships can be frozen for 3 months; 12-month memberships can be frozen for 6 months. There is no limit on the amount of times you can freeze your account. One month of dues is required between freeze periods.

Yes, memberships include massage, facials, and ever out Total Body Stretch Sessions!

Yes. The fees for facials and massage services are the same. There is an additional charge for our advanced skin care services like MicroDerm infusion and Chemical Peels.

If you can’t make it in for a massage or facial, no worries, that session will roll to the next month. You do, however, really want to take care of yourself by coming in regularly. Please note that only active members can use prepaid sessions (sessions that roll over). If a member chooses to cancel their membership, the unused sessions cancel as well.

You can choose to cancel your membership after your initial contract term expires. You will need to contact your home location. They need to process paperwork through our system and will need your signature to do so. Please note that only active members can use prepaid sessions (sessions that rolled over). If a member chooses to cancel their membership, any unused sessions will cancel as well.

What kind of massage would you like? All massages are customized for each client’s individual needs: Swedish, Deep tissue, Prenatal, etc. While our therapists provide most types of massage techniques, some specialize in modalities such as reflexology, trigger point, myofascial, sports, etc. We try to match each client or guest to the therapist that best fits their needs. All are available at the introductory rate for first time visitors.

Every massage is customized to meet the needs of our member or guest. Everyone is different. Their lifestyle is unique. Their body is unique. And, their needs are unique. Our massage therapists customize each massage to address the areas that need attention. Overall, we provide full body massage but concentrate on areas that need attention.

We use our own lotions, oils, etc., as this complies with our insurance requirements and provides consistency for our members, guests and service providers. All Massage Envy products have been tested and approved. We cannot be liable for personal products and ask that they only be used at home.

Yes, we have a couple’s room.

Yes, we offer pre-natal massages. We recommend that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. High risk pregnancies do require your doctor’s release.

Rapid Tension Relief is a customizable enhancement that uses a percussion device to address areas of discomfort and muscle tension. The service can be a 10-minute enhancement, a 30-minute add-on to a massage or a stand-alone 30-minute service and can focus on up to 11 different target areas.

Enhancements such as our Boost serum and Aromatherapy are provided within the scheduled massage session. Certain enhancements such as Rapid Tension Relief can either be part of your massage session or you can request this service as a 30-minute add-on to your massage.

Our facials are fully customized for each member or guest. Our facials consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

Our estheticians are professionals and pride themselves in helping each person feel and look their best. It’s typically inherent in their nature to explain what they are using and what would work best with your skin. Proper skin care requires at-home as well as in-clinic treatment. Our estheticians are professionals in identifying problems and recommending at-home solutions to maximize the benefit of your skin service. If you choose not to purchase products from Massage Envy, that is certainly your decision.

Typically, estheticians provide skin care services and massage therapists provide massage services. If you want to schedule two services at one time, we do have rooms that will allow you to have both services in the same room.

No, hydra-facials are different from Massage Envy Microderm-infusion services and use a different machine and application process. Our Microderm-infusion service is one-of-a-kind, providing clients with a physical exfoliation, extractions and serum infusion all-in-one.

Estheticians provide a soothing hand, arm, neck and décolleté massage during facial session.

You can receive a massage the same-day as a Microderm-infusion, as long as you have your massage first.

You can receive a massage up-to 24 hours prior to your chemical peel, not on the same day. In turn, you must wait 5 days after a chemical peel before having your next massage.

No, you don’t; there is an introductory fee for first time guests. Returning guest rates or regular non-member pricing would apply thereafter.

The cost of a service depends on the service; a massage or facial for our locations typically costs a first-time guest $60; members receive a 60-minute (50 minutes hands-on) service each month as part of their $70 monthly membership fee. If they want additional sessions during a month, subsequent sessions are $50 for a 60-minute session.

The fee for a massage depends on whether someone is a member or a guest. Our membership fee is $70 per month that includes ONE 60-minute massage, facial, or Stretch session. If a member wants to come in more often during the month, the fee is $50 for a 60-minute massage, stretch or facial session. We have an introductory rate of $60 for first time guests. Non-members who chose not to become a member, can enjoy a 60-minute service for $100.

Yes, this is possible. You must notify your home location in writing.

Our membership agreement essentially discounts our service fees to members and allows for members to roll unused service hours over to the next and future months. As part of the agreement, members are required to have their membership current. If a member account is ‘delinquent’, it indicates that some unused services have not been paid. Once an account has been brought current, accrued sessions become accessible.

Prepaid services are valued in 60-minute session increments. Products, gratuities and enhancement fees are paid separately.

Prepaid services are recorded in our system as service sessions. Gift cards do not apply.

Your monthly session can be used toward a 90-minute session. The fee for the additional 30 minutes is $25.

Showers are not available at Massage Envy locations.

Gift cards are purchased with money (having monetary value) and can be redeemed for a session or products.

Yes, we are open 7 days a week.

We are open Monday – Friday from 9am to 9pm, Saturdays from 8am – 6pm and Sundays from

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. We do require a Minor Consent form signed by a parent or guardian. In addition, a parent or guardian must be present in the room of all adolescents up to the age of 14. Minors ages 15 – 17 are not required to be accompanied by a parent/guardian.

Every session (whether massage or facial) includes 5 minutes before and after for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Your service provider will instruct you to undress to your individual comfort level. In every case, our standards provide for your body to be securely covered.