Illinois Currency Exchange

Debra Hyde

Recently moved to Bridgeview about three blocks away from the currency exchange. Finally received my stimulus check and went to this currency exchange to cash the check. Had a current State I. D. But was told that in order to cash the government refund check there that I would also need my SOCIAL SECURITY CARD AS WELL AS THE PAPERWORK FROM FILING THE TAX REFUND. I explained that it was a stimulus check and not an income tax return but was still informed by the red haired young lady working there that I still needed to bring my tax paperwork!! I don't know about anyone else but that was LUDICROUS!! I went to the currency exchange on Archer Ave. A half block east of Cicero and handed the young lady the check and my State I. D. And received my money without a problem!!! I'll NEVER visit that currency exchange on 79th and Roberts road again. I wonder if she was going to ask me to jump through some flaming hoops, too!! LoL! Not worth the trouble. Plenty of other currency exchanges that are helpful with friendly employees without the drama!!

cindy jones

I’m always greeted kindly by the customer service representatives. I’m usually in and out with no long wait time. They are firm with customers and are not pushovers. Definitely my favorite currency exchange

nicole williams

The lady is very grumpy idk the name of her but her tone is just the rudest idk how she got the job ...but yes maybe that's the way she is but in customer service u need to atleast fake a smile and talk right to people they do have bad customer service should look for new employees

Marina Dankert

Extremely RUDE employees. I get called to the counter and let her know what I wanted to do, she made a loud huffing puffing sigh, like it was such a bother. Then asks me for my ID. My ID is sitting in the slot as she completely ignores that I just placed it there and continues watching a movie on her phone! I left without getting done what I needed to get done because she was not answering questions with what I needed help with and continued to act as if I was disturbing her, and being no help AT ALL... worst customer service ever! Too busy WATCHING MOVIES TO DO HER JOB! She should be fired