Orange County Emergency Pet Clinic

a m

This clinic has a horrible customer service and the doctors are not good except Dr. Kim. They charged me over $3000 and my puppy almost died. My puppy had to come back and pay twice for the same procedure. Luckily Dr. Kim saved my puppy but I had to pay over $4000 ( we had to come here twice because the doctors from the first visit were terrible! ) I wouldn’t bring my puppy here at weekend because Dr. Kim is not here.

Ruby Casales

Worst experience ever..... I took my 5 week old puppy for treatment because he was ill. I was there for quite some time and the vets did not tell me what was wrong with my puppy... I paid 300 dollars for the treatment and my puppy didn't even last through the dam night like they said he would. Now I have a brand new medicine for a puppy I don't even have anymore. They gave him fluids to help him through the night but that just made him freaking worse. To top it off on the paperwork it said if the dogs dies would I like them to perform CPR on him for 1,000 so ur telling me if a person died in your care u would want someone to pay u to save their life. What kind of clinic is this. If I were anyone else I would not come here plus to top it off there was a lot of laughing and they couldn't answer simple questions..

Barb Hoerner

I brought my 14 year old dog into this Hospital. She was very ill. I was all alone. And had to make the decision. The people here we're great, made sure I was okay, and help me through putting my baby down. I couldn't have asked for better people to be with me at that time. They're very caring and understanding.( I was a basket case) I'm glad I went there. They went above and beyond. I just want to say thank you again!

Sam Ridgley

Garbage customer service . No communication about what was happening with my pet . I have been waiting for over and hour and asked for an update with my dog who I brought in to have vomiting induced due to accidental acetaminophen consumption. The nature of my visit was an emergency to have my dog throw up any potential harmful substance consumption within a set amount of time . By the time I saw the vet , that window of time had closed due to miscommunications on intake This place should be ashamed at the quality of service and care .