EDCO Customer Service Office

Category: Garbage collection service

Address: 224 S Las Posas Rd, San Marcos, CA 92078, USA

Phone: +17607442700

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Lisa Harris

Mar 3, 2022

I needed to request a special request. I submitted my request and had a call back within one hour. A live professional person called me and had everything set up for me. What a wonderful breath of fresh air. More businesses need to get back to personal customer service like EDCO 👍👍👍👍

Frank Violi

Mar 4, 2020

The CEO of this company should make an attempt to reach ANYBODY by calling his company. I have tried over the last three days to reach someone and have had NO success. I’ve been a customer for 20 years but would gladly have Waste Management service my account but because of the long term contracts these companies have with individual communities defeats the competitive choice one would like to exercise. This company rates a -1 with me!

Elishelah Wright

Mar 2, 2020

I have been with EDCO for 22 years and they have been great in every way. Last week I forgot to get my trash out in time and when I called they were very respectful and had someone back within 15 minutes. Yes I paid a small fee but that's to be expected. What I was surprised by was how quickly they responded. I have also rented large dumpsters from them several times and always with no problems. I think they are fantastic.

Jo Ann Cornelli

Dec 19, 2019

Don't go to this place, they are dishonest...I went 3 times to drop off my plastic bottles for recycling..The first two times I was paid a fair amount I guess because they were close in price, however, today I go there and I have the same two bags of plastic bottles filled tightly like always..The weight on the receipt was 6lbs and I was paid $7.56 . The last two times I went the weight was 9.5 lbs. and I was paid $11.97, the other time I was paid $10.33. They never let you see the weight and as soon as he weighed it he threw the plastic bottles in the bin so fast before I could say anything.When he told me the price I knew I got ripped off...Make sure if you go there you see the weight for yourself.It is sad that in this day and age people are still dishonest...Shame on you Sir.....you know who you are... I called to talk to someone and waited almost 15 minutes for someone to pick up. When he did he told me that I have to talk to the guy Jesus in the Escondido center, and they never picked up. Why would I talk to someone in another center to begin with? He was sending me on a wild goose chase and that is why I am writing this review...Had someone been able to help me this review probably wouldn't have gotten written...

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Questions & Answers

Can you get an extra grey trash can? Is there a charge?

Diana Meyers | Aug 24, 2018
Mina Douraghi | Aug 24, 2018

There r no trash and recycling bins at 315 Glencrest Solana Beach. CA. 92075 Is there any charge? Do you deliver

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Can I get an extra green trash can? Is there an extra charge? How much?

diane alfaro | Aug 24, 2018
Donald Browne | Nov 26, 2021

They will drop a extra green can off for 15$ and there is no extra charge for the can up to 6 months

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Will garbage pick-up be one day later because of Labor Day?

Patti Orderica | Aug 24, 2018
Phil Bell | Aug 24, 2018

Easter I

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Is foam recyclable?

Ana Penate | Aug 23, 2020
Armando Cendejas | Aug 23, 2020

Yes..place it in your recycling bin.

Is trash pick up getting delay because a 4 of July in san marcos ca 92069

Rudy Vaca | Jul 24, 2022
ebad | Jul 24, 2022

Yes

Do I put the amazon cardboard boxes in Green or Blue bin??

Geri Afshari | May 25, 2022
Rafael Sanchez | May 25, 2022

Gray is for trash Blue for recycling Green for yard waste

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One of my garbage cans was damaged (probably by a motorist) and the wheel was knocked off and is unusable. Can I get a replacement (green can) and will there be a charge for the new one?

John Gee | May 25, 2022
Brandon Clegg | May 25, 2022

Usually you just call them and they will replace it. From what I remember, it's free to do so, but I am not 100% sure.

In a community with a central trash location, how do we recycle our live trees?

Terry Curtis (Skip Curtis) | Aug 23, 2021
Terry Curtis (Skip Curtis) | Aug 23, 2021

Our community does not have "green waste" containers. Does the Christmas tree get thrown in the trash?

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Do I recycle old paint it the Recycle Can or the Garbage Can?

Edward Romain | Aug 23, 2021
Roger___ | Aug 23, 2021

I don't know EDCO'S requirement. My previous recycling company required the paint be solidified with an aditive so the paint would not leak out of the can. They also asked that paint be brought to the recycling location. In San Marcos the EDCO recycling is on Las Pas. Their plastic recycling is closed through the Covid-19, but the other recycling is open by going into the dock building and asking for help from workers with orange shirts. EDCO customer service is still answering the phones. They can give you the best answer.

Where can I drop two small microwave ovens?

Carolyn Woods | Aug 23, 2021
mj pearson | Aug 23, 2021

If they don't accept and assuming they are working, you might try: Goodwill DAV Habitat for Humanity

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Our blue recycling bin hinge is breaking. And does not work properly. How do we get a replacement bin?

Brian Driscoll | Aug 23, 2020
Jane Stratford | Aug 23, 2020

Call them and request it. They will replace the bin at the next (or following week) pick up day

is the walk in recycling opened

Michael Anderson | Aug 23, 2020
Richard Stockdale | Aug 23, 2020

No

My gray trash bin disappeared on Friday after trash pick up. How do I get a new one?

tina reitsma | Aug 23, 2020
Al Flores | Aug 23, 2020

Call the office

Will you pick up an old dishwasher

jan lindstrom | Aug 23, 2020
Paul Cronkhite | Aug 23, 2020

Yes! If you are a Commercial or residential customer , you can call our Customer Service agents and schedule a bulky item pickup very quickly and easily.

Can I get an extra recycling can? If so is it free?

Jeannine Huffman | Aug 24, 2019
Paul Cronkhite | Aug 24, 2019

Residential customers can request additional Recycle carts free of charge.

Will they accept an old mattress and box spring at the San Marcos location?

Ron Rosol | Aug 24, 2019
Jesus Cubillo | Aug 24, 2019

Currently we are not taken mattresses at this location.

Can I drop off trash at their office, that EDCO did not pick up from my residence? I was told to leave it out on Saturday, they would pick up. Didn't happen. Dog(s) knocked it over and spread trash all over the street. I did clean up. Help.

Ken Sidley | Aug 24, 2019
Jesus Cubillo | Aug 24, 2019

You cannot drop it off, you need to call the office and ask them to pick up your missed trash. If you did not call trash won't be picked up.

I have to get rid of a broken chair. I have no one to help me deliver it to the trash bin due to being single and not strong enough. I live in San Marcos CA north county of San Diego. Can I get someone to pick it up in my mobile home?

Anthony Williams | Aug 24, 2019
Al Flores | Aug 24, 2019

You might want to call Edco and schedule a pick up

I wanted to know if there are open positions for welders, I am a welder !!!

Ubaldo Flores | Aug 24, 2019
V S | Aug 24, 2019

They work with trash collect. I am not sure if they have other kind of jobs on the company. Sorry, I can't help. But try to call the location. Or show up in person to find out.

Need a dumpster how do I get one at my home for clean up

John Fialkosky | Aug 24, 2019
V S | Aug 24, 2019

Sorry, l can't help. I don't like to deal with EDCO, I think they are greed and have bad customer service, it's all I can say about it but anyway good luck to get a dumpster.

Is their trash pick up on Columbus day October 8th 2018

Joann Goettig | Aug 24, 2019
tito Martinez | Aug 24, 2019

Yes..

How much to rent a medium size dumpster

Jessted Morales | Aug 24, 2018
Jessted Morales | Aug 24, 2018

Would like to rent a medium size dumpster

What do I do if the truck nocks down my ppwerline?

CREPY 1825 KING | Aug 24, 2018
Phill | Aug 24, 2018

Grab the wire and reattach to pole. Pickup pole and push it into the groind

Yesterday, Thursday, was our pick up day......while my "garbage"grey can was emptied....our blue recycle can was not....can I know why......

Anne Miller-Andersen | Aug 24, 2018
yaiken strokefaster | Aug 24, 2018

Most likely because you had things that weren’t recyclable in there. They’re very strict with that rule and for good reason. Just for future reference; if you have a question for a company that provides a PUBLIC service and want an accurate answer, you need to call the company’s customer service number...NOT post on their Google Maps business page...

What day is trash collection?

Robert Reynolds | Aug 24, 2017
Pen Lanese | Aug 24, 2018

Every community has a different day.

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