GameStop

David Arteaga

I am a frequent customer of GameStop and enjoy the store very much due to its great collectibles section. Unfortunately I had a very bad experience at this location. I am a Spider-Man collector so when I walk into a store that’s what I usually keep my eye out for. I saw a Spider-Man funko pop available on the shelf for sell and was very excited being able to find it at the store. When I went to ring it up it was Pennyed out. Right when the Sales associate sees the price he literally tells me that it was wrong price so I politely tell him that it is not problem can you sell it to me for its original price if it’s an error in price? he literally told me he can not sell it to me without giving me any option nor providing any sort of customer service. I left the store extremely disappointed and mad so my wife decided to call customer service/corporate and was helped by A nice gentleman by the name of Luis I explained to him the situation and he asked if I was by the store as there should be nothing from stopping them from selling me the item as they can easily override the price. I told him I was in the parking lot and he asked me to go inside and give the phone to one of the gentlemen behind the counter. They had their exchange and miraculously he was able to override the price and sell to me. Feels like the employee wanted to keep it for himself or a friend because he honestly didn’t really give me any options nor it seems like he really wanted to help. Thank you Luis for doing the right thing and truly provided great customer service. Please be careful with this GameStop location.

Ross Feiler

Worst gamestop around ordered a product that had been available for 2 weeks and get my order cancelled cause it was “pre-ordered” positive that the employee just wanted it himself 👍🏻 Game stop only garuntees 48hrs for holding it’s definitely been over 2 days

Christina Ramorobi

The staff at this place is amazing!! They're knowledgeable, make great suggestions without being pushy, and are hilarious!!😃

cindy laramie

I brought my son's PS5 to be replaced today, was expecting to be there forever. Wrong. Kim helped me. She was awesome. The easiest return I've ever had...can't thank her enough.