Address: 1620 W Redlands Blvd, Redlands, CA 92373, USA
Phone: +19097938452
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Mattias Samud
Not a fan this location, let alone McDonald's in general. But this location specifically, the customer service is horrific. Attitude from the team members in the drive thru is almost a guarantee. I always seem to have items missing when ordered through the Drive Thru and DoorDash. It's just a giant mess - I don't plan on returning and I do not recommend.
dave eater
I placed a $50+ order on the app at around 8:30 pm. When we were preparing to leave and pick up our order, my wife noticed her ATM card was missing. We took some time looking for it, but I realized if we devoted any more time to the endeavor we wouldn't make it to the store on time, as we were walking. I hastily grabbed my jacket and walked at a brisk pace to the McDonald's I had selected for the order. To my dismay, the lobby doors were already locked and the app was telling me my only option was the drive thru. In a last ditch effort to save dinner, I rang the makeshift doorbell fastened to the side door. The manager, who had just finished eating, signaled for me to be patient and assisted his employees in completing the orders that were coming in from the drive-thru. An associate named Chris shuffled over to the door where I was standing and looked at me expectantly. I explained my situation to him and asked him if he'd be willing to help me and my family out. Wordlessly, Chris shuffled away back over to the manager, who looked over at me briefly and nodded. In his slow, shuffling pace, Chris went to the register and made his way back over to me. "You owe $46.06", he said in a dry monotone voice. I gave him my debit card, which he ran promptly and returned to me with my receipt and told me my order would be up in a few minutes. Turned around and locked the door behind him. I waited about 10 minutes before the manager brought a large bag with my order in it. He smiled and bid me have a good night. When I thanked him, he told me "Thank Chris, it was his idea and he took the time to make it up for you. Otherwise I don't know how long I might have had you waiting here." It just goes to show that just because some people aren't manic with a smile on their faces or a spring in their step, it doesn't mean that they aren't compassionate or willing to go the extra mile for their customers. I would have never guessed that that kid made the call to help me and then went out of his way to complete my order so it got done right. And it did get done right. We had custom burgers and sauce orders and fries and shakes. All of them perfect. Thanks Chris, you made my and my families McDay!
Trayvon Singleton
If I can give them less stars than this I would I’m always in this drive thru atleast 30 mins that’s even if the drive through is open most of the time they have comes in the drive thru so you can’t go through but advertise that they are 24 hours
Shia Komatsu
I love McDonald’s and I honestly am happy I live by one but for some reason the ranch packets either come dirty or there’s a puncher on the seal and last time I went there (which was 4 days ago) my chicken nugget boxes were either sticky or had a red smudge. Now I normally don’t care often but I’m concerned on how clean it is in there if my packagings are covered in red stuff (which I’m going to assume is ketchup)or punctured. :(
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The machine pasterizes the ice shake mix thru the night. Machines are cleaned weekly night nightly like some other places. It will automatically jump into heating mode by itself sometime around 11 and begin heating and pasturizing the mix. Sorry for the inconvenience. Hope this helps. I work there have for sometime and only outside maintenance clean the machines. I used to qork at Jack and what the other person commented was true but not at McDs.
No they shut down around 10pm
I Was told that it was broken. That McDonald's seems to always have issues. I won't be going there again.
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