McDonald's

Category: Fast food restaurant in Redlands, California

Address: 1620 W Redlands Blvd, Redlands, CA 92373, USA

Phone: +19097938452

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Mattias Samud

Jun 1, 2022

Not a fan this location, let alone McDonald's in general. But this location specifically, the customer service is horrific. Attitude from the team members in the drive thru is almost a guarantee. I always seem to have items missing when ordered through the Drive Thru and DoorDash. It's just a giant mess - I don't plan on returning and I do not recommend.

dave eater

Apr 16, 2022

I placed a $50+ order on the app at around 8:30 pm. When we were preparing to leave and pick up our order, my wife noticed her ATM card was missing. We took some time looking for it, but I realized if we devoted any more time to the endeavor we wouldn't make it to the store on time, as we were walking. I hastily grabbed my jacket and walked at a brisk pace to the McDonald's I had selected for the order. To my dismay, the lobby doors were already locked and the app was telling me my only option was the drive thru. In a last ditch effort to save dinner, I rang the makeshift doorbell fastened to the side door. The manager, who had just finished eating, signaled for me to be patient and assisted his employees in completing the orders that were coming in from the drive-thru. An associate named Chris shuffled over to the door where I was standing and looked at me expectantly. I explained my situation to him and asked him if he'd be willing to help me and my family out. Wordlessly, Chris shuffled away back over to the manager, who looked over at me briefly and nodded. In his slow, shuffling pace, Chris went to the register and made his way back over to me. "You owe $46.06", he said in a dry monotone voice. I gave him my debit card, which he ran promptly and returned to me with my receipt and told me my order would be up in a few minutes. Turned around and locked the door behind him. I waited about 10 minutes before the manager brought a large bag with my order in it. He smiled and bid me have a good night. When I thanked him, he told me "Thank Chris, it was his idea and he took the time to make it up for you. Otherwise I don't know how long I might have had you waiting here." It just goes to show that just because some people aren't manic with a smile on their faces or a spring in their step, it doesn't mean that they aren't compassionate or willing to go the extra mile for their customers. I would have never guessed that that kid made the call to help me and then went out of his way to complete my order so it got done right. And it did get done right. We had custom burgers and sauce orders and fries and shakes. All of them perfect. Thanks Chris, you made my and my families McDay!

Trayvon Singleton

Apr 11, 2022

If I can give them less stars than this I would I’m always in this drive thru atleast 30 mins that’s even if the drive through is open most of the time they have comes in the drive thru so you can’t go through but advertise that they are 24 hours

Shia Komatsu

Apr 7, 2022

I love McDonald’s and I honestly am happy I live by one but for some reason the ranch packets either come dirty or there’s a puncher on the seal and last time I went there (which was 4 days ago) my chicken nugget boxes were either sticky or had a red smudge. Now I normally don’t care often but I’m concerned on how clean it is in there if my packagings are covered in red stuff (which I’m going to assume is ketchup)or punctured. :(

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Questions & Answers

Why is there fries always stale now and never fresh?

Yadira Fuentes | Apr 25, 2022
FRANKO91 | Apr 25, 2022

They just don't care

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Why is the ice cream machine always broken at night?

Dulce lopez | Aug 24, 2019
Maribel Belmontes | Aug 24, 2019

The machine pasterizes the ice shake mix thru the night. Machines are cleaned weekly night nightly like some other places. It will automatically jump into heating mode by itself sometime around 11 and begin heating and pasturizing the mix. Sorry for the inconvenience. Hope this helps. I work there have for sometime and only outside maintenance clean the machines. I used to qork at Jack and what the other person commented was true but not at McDs.

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Is the dining room 24hr ?

James Anderson | Aug 9, 2022
Muffingirl 30 | Aug 16, 2022

No they shut down around 10pm

Don’t you guys have spicy deluxe crispy chicken sandwich?

Joseph Modhu | Apr 25, 2022
Joseph Modhu | Apr 25, 2022

Why

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Do you guys have spicy chicken McNuggets?

Joseph Modhu | Apr 25, 2022
Joseph Modhu | Apr 25, 2022

Why

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Thats why the ice cream machine is off at night.....oh dang🙃

Ant Mota | Jan 25, 2022
Cindy Nunn | Jan 25, 2022

I Was told that it was broken. That McDonald's seems to always have issues. I won't be going there again.

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