Ace Hardware

Artistic Depravity

First I have been in about every ace in and around Tucson Nogales to casa grand this is the worst costumer service and the most disrespect when someone walks by 6 employees only 2 had a customer and not one person will look at you or just say hi out of common curiosity. Worst customer service. I asked a simple question and was ignored.

Louis Parrish

This is my neighborhood Ace. You can't walk 3 paces without being offered help. I dont mind paying a little extra for the convenience and service. I would give 5 stars but the store is small and the selection a bit limited. Indira, Jodi, and Casey are great!

Andrew Morden

They were willing to check if they had a very specific type of bolt in stock for me and hold the hardware up front for pick up to make it quicker to find on arrival. I had called several other Ace Hardwares to check if they had the specific bolt in stock, but it's an odd stainless steel metric bolt that didn't seem to be commonly carried. Thankfully, this Ace had them in stock and was incredibly helpful to boot!

Kelli Penna

My daughter needed an anti-packrat device for her car. Casey walked me to the correct aisle, explained various products and patiently answered my questions. He was personable, knowledgeable and helpful. He even offered to help install the device if my daughter had trouble. Casey exemplified excellent customer service!