Firehouse Subs Higley Pavilions

Jesse Stephenson

Horrible experience. my wife ordered her birthday sub online (a steamer with lettuce jalapeños and chopped pickle) I picked up the order and when I got home my wife took a bite and found it was missing lettuce and chopped pickle. So I drove back and asked them to remake the sub. they decided to remake the bread with the right toppings but took the meat( that my wife bit out of) placed in on the bread and then continued to make subs never changing gloves. but either way that was unacceptable unprofessional and a Health violation. also the store was dirty the employees were Not enthusiastic (no welcome to fire house) or calling out orders. just here's your subs. I used to work for fire house for many years and I'm very disappointed it this store.

Mike Beckham

Each time I've eaten here I've ordered the same thing, and each time the quality gets worse. I get it, it's fast food, my expectations aren't going to be sky high, but receiving burnt food is where I decide not to eat here ever again. Food is inconsistent.

Evan Bobbitt

Food quality and taste deserve a 4-5. But this location is so slow! Order was done online, an hour in advance of the scheduled pickup time for 1 sandwich, and it was 20 minutes late. How does that even happen?? Additionally, they were out of gluten-free bread, but that was not updated on the website, so we paid the extra for gluten-free bread, but needed to have lettuce wrap instead and we were not refunded the extra we paid back. I like these sandwiches, and this location is so conveniently located for us, but I think it is worth it to drive the 30 minutes round trip to San Tan from here to get more consistent service.

John Hosford

Slow. I've ordered food here 4 times now and the wait is always at least 10 minutes even if you call ahead. They tell you 10-15 minutes and you get there 18 minutes later and still have to wait 10 minutes. The staff look casually occupied with something behind the tall counter but I'm not sure what with. I've been to several locations and this is by far inexplicably the slowest. Too bad it's the closest.