Address: 9911 Colerain Rd, Cincinnati, OH 45251, USA
Phone: +15132452459
Sunday: 5:30AM–9PM
Monday: 5AM–9PM
Tuesday: 5AM–9PM
Wednesday: 5AM–9PM
Thursday: 5AM–9PM
Friday: 5AM–9:30PM
Saturday: 5:30AM–9:30PM
Noah
A very wonderful group of baristas who always give the best service possible. Been coming here for roughly 2 years and have never had any issues.
Krista Sweet
Service could be a little faster especially with an online order... The staff was friendly
J May
So where do I start, I always ask for Venti White Chocolate Mocha. It comes with 5 pumps of white mocha and I have them add 1 pump vanilla and 2 pumps caramel and made with all breve. Literally almost every single time they would ALWAYS leave the white Chocolate mocha out and only put the vanilla and caramel in then finally after them messing up my drink this way so many times and needing them to remake it, I noticed the white chocolate mocha sauce wasn't listed on the sticker on the cup. Only the vanilla and caramel is listed on the sticker. So I then start asking for them to put the white mocha listed on the sticker , so they finally start to get it right after I request this. So after a few weeks I place the same order requesting the white mocha be listed on sticker and this man cuts on at the drive through and got really sarcastic stating mam I watch every single time they make the white mocha , I ask could you please just humor me an place it on the sticker, he Literally refused to do so. Then continued to get sarcastic with me. So Literally if I don't ask for it I only get 1 pump of vanilla and 2 pumps of caramel for a Venti (large). But then when I'm more specific this guy acts like I'm asking for to much and gets nasty verbally with me. It's literally a White Chocolate Mocha why wouldn't I want the white mocha? It wouldn't be a white chocolate mocha latte without it. Goodness this guy even stated he was a manager. Goodness if you can't train your employees to do their job correctly and when If a customer gets specific due to their drink that cost $7.45 getting messed up almost every single time, them maybe not work in that line of business. Maybe if my latte was done right each time I wouldn't have to make very specific instructions, What is so hard about pressing a button to list white mocha on the sticker, I really doubt I'm asking for too much. DO YOUR JOB!!!
Lelia
Found a nice lil “surprise” at the end of my drink yesterday😱🤬😫🤢…just when it was getting good😩…. I think it’s a piece of fruit, however, I didn’t ask for it🤔didn’t know vanilla cream cold brew had new ingredients🤦🏾♀️…. Got to be more careful 💔
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Yes
I think they open at 530 am on Tylersville Rd. It's by New China.
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