Sundance RV Resort and Outlaw Saloon

Dennis Bloxham

We have been going to Sundance for the past several years, staff and management has always been excellent friendly and the reason we continue to book our vacations at The Sundance RV Resort!! Recently management has changed and the New management is NOT engaged and does not seem to treat the customer as a true paying customer. We have always reserved our spot with a group of about 15 people as we have been for the past several years and the previous friendly and engaging management would actually reach out to us like family and ask if we were going to be there with our group this year. The new non engaging Management has now recently reserved our spot we’ve had for several years. They now have us waiting basically in the desert pending a spot to open up or waiting for any cancellations. Also, the restaurant on property has been very friendly with fast service, very engaging staff to all the customers and the reason we always eat at the saloon, the pizza and food has always been excellent and we always treated them like family. Recently as this weekend we had a group of about 15 people, we ordered four pizzas with side salads and staff explained we could only order two pizzas and two Salads because the waitress is actually making the food now and she’s was busy. The staff just does not seem to want any customers at all now in the restaurant and it seems we are just a nuisance. Not sure what’s going on with the staff management hopefully this is just a fluke for them and they are just burned out. Hopefully we can continue our traditions and our great memories with our family and friends at the Sundance RV Resort and Saloon and the new staff will hopefully replicate the previous friendly and engaging staff and management.

Vlad Tem

LOVE, LOVE, LOVE, this place!!! Paul the owner is right there to make sure you don't need anything. We ran out of TP and good ole Paul ran out to Walmart and picked us up a pack he's the best. looking forward to our next trip won't stay anywhere else in California ever again. Arizona though has a lot of nice places too> BUT THEY DON'T HAVE PAUL.

Nicole Crocker

I am an educated, professional 45 year old woman. I am in the service business. We have been coming to the River for 20 years and specifically to Sundance for the last 6 years, give or take. 5 years ago I would have recommended Sundance RV without a second's thought. We had a spot with Sundance, riverfront, for 3 years with zero complaints. Over the last several years, though, the place has become a complete crapshoot. Not because of location - the location is great. Bathrooms - typically very clean Prices - expensive but if you are wanting a quality experience, it used to be worth the price. There are three reasons why you should consider NOT giving Sundance your business, today: 1. Their customer service is horrendous 2. The location is no longer safe with a family 3. They over-charge and even fraudulently make charges on your account. The management and staff are absolutely horrific. Not only do they treat you like second class citizens, but they over-charge without documentation and can't keep their documents straight to save their lives. Try to get a pizza or beer at the restaurant - you will be treated like you are burden. Be aware if you schedule a spot - we have shown up when we were supposed to have been spotted and after a 5 hour drive been told - NOPE, we didn't have it on the schedule (even though we called the week before to confirm). Then they tried to charge us several months later for that exact event - when we had to go stay in a hotel and drive home the next day because they didn't have another spot available..... Now...let's talk about the people they let come into the site. The last time we were spotted and stayed (we typically stay for 30 days at a time when we come).....the neighboring people were blaring their music well into the night (I'm talking 1am), when we asked the neighbors to turn it down, there was almost a physical altercation (we are in our 50's - they were in their mid-20s - early 30s)....we asked for Sundance to assist if there were issues the next day and they pretty much told us to pound sand. This place has really gone to hell in a handbasket. I would highly advise going to Havasu Springs Resort over this place.

Rich n Sue

Highly Recommended! We really liked everything about this Thousand Trails RV Park. Very welcoming and helpful rangers! Beautiful tall date palm trees complete the California feel. We have a 44' Class A and carefully selected our back in site, a newer camper may opt to choose a pull thru as each site has a palm tree on either side and one behind your rig. After a couple days we choose to move to "our ideal" site next to the house shoe pits which was paved. The pool was sparkling clean with many pool chairs. Bathrooms great, laundry room clean with newer machines that took coins or offered online payment to a provided card... very easy. Thank you...keep up the great job running a wonderful RV Park!