Address: 1511 Sycamore Ave # M, Hercules, CA 94547, USA
Phone: +15102457060
Sunday: Closed
Monday: 8AM–6:30PM
Tuesday: 8AM–6:30PM
Wednesday: 8AM–6:30PM
Thursday: 8AM–6:30PM
Friday: 8AM–6:30PM
Saturday: 10AM–4PM
Jerome Mason
This location has been consistently helpful with any of my projects. The staff has been professional at all times.
Jeff Axup
This place needs to hire a new manager and staff. There is a younger guy working there that treats every customer like they are an ordeal to be dealt with and he will grudgingly help you out. They now have a "blame the customer" mentality as well. Also no system set up to rapidly drop off pre-paid returns. This location used to have good customer service and now they have the wrong people working there.
Jessie Wilson
Today I had a very pleasant experience with the customer service at this UPS store. The courteous personnel made waiting in line seem insignificant as they were all working diligently to help other customers all the while being cognizant of us outside in the hot sun. I noticed the glances that each rep gave while still maintaining their professionalism to customer at hand. I've visited several of these stores throughout my journey from California to Ohio and I must put this establishment in my top five, great job!
Srini Korasree
Direct TV has contract arrangements with the UPS Stores so Direct TV customers could leave the Direct TV Receiver box with the UPS stores for shipping back to Direct TV. A few mins ago, I walked into this store and handed the receiver to the funny hair attendant with attitude issue. She scanned the Direct TV letter bar code and asked me to spell my name. I gave my Direct TV letter to her that listed my name and address for her to enter into her computer. This crazy attendant threw the stuff back at me and told me that she would not deal with me. She has a bigoted attitude. Hope the store manager takes appropriate actions so attendants better serve the customers. I would not touch this store with a 10-foot pole.
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Yes
Call them, but I think so
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