Big Al's Mufflers & Brakes

Category: Auto repair shop in Norfolk, Virginia

Address: 3501 N Military Hwy, Norfolk, VA 23518, USA

Phone: +17578557100

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–6PM

Reviews

Dj Boyd

Jul 7, 2022

Shaw was awesome . Answered all my questions and did not try to overcharge me like other places would. Definitely coming back

Danilo Cubacub

May 27, 2022

Outstanding customer service. As I walked in and listened to Shaw talked to the customers ahead of me, I liked Shaw right away...judging by his demeanor he served in the service and it turned out that we were both in the navy. The mechanic who did the repair on my vehicle did a superb job. Btw, thanks for snacks.

Cedonia Carter

Apr 26, 2022

I had purchased breaks, break pads and routers, after 2weeks there was a grinding sound. I returned my 2017 Nissan Ultima. It was discovered that the breaks were faulty. Big Al's replaced without cost And apologized for the Inconvenience! Thank you!!!

Ann Pope

Feb 10, 2022

Whenever I need car service, I do not go anywhere else. The service is superior, the prices are within my budget and I always know what the price will be because it is printed on my estimate. I am always welcomed warmly and I appreciate that most of all. I am a senior and I like good service.

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Questions & Answers

Do they have a drop box for your car key to leave the car over night (to be diagnosed in the morning)?

Lindsey Artz | Jul 9, 2020
Charlene Scott | Jul 10, 2020

Yes there are a a night drop off box at all Al muffler's

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How much they charge for freon

barbara williams | Jul 10, 2019
7 PRS | Jul 11, 2019

I don't recommend this shop at all for any services.

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do big al's do inspections

Joseph Allmond | Jul 10, 2019
7 PRS | Jul 11, 2019

Lucky for you they don't.

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How long will it take to put on power steering pump and hose

Shirley Baptiste | Jul 10, 2018
Francine V Atkins | Jul 11, 2018

I don't know the answer to that question, but give them a call for price, installation and labor charges.

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