Highway 101 Service Department

Sierra Scudder

Customer service was not up to par when we visited. My husband felt like he was annoying the guy behind the counter asking questions. We needed a flag, flag mount and dune tag. Told us no one physically sells dune tags as it is only online since October 2021. Which was false because we bought a tag for our quad and when calling around coos bay multiple other retailers sold the physical ones. When looking in the flag mount box my husband asked if there were supposed to be two of something. The guy behind the counter said rudely “go grab another one then!” Not only didn’t husband pick up on his attitude but our son as well. We were the only ones in the store so he wasn’t busy but his attitude was downright rude. We will take our business elsewhere when in town. I wouldn’t want this guy to be the face of my store.