San Ramon Regional Medical Center

Nisha B

Had to take a relative to the emergency room. The stay lasted under 2 hours. No treatment was needed, fortunately it was just heart burn or something like that. The invoice we got from San Ramon Regional for EKG and basic bloodwork and 10 minutes of doctor time to ensure everything is good was an unbelievable and potentially fraudulent $10,6627!!! That is what one would need to pay for a 10-day all-inclusive family vacation to some Caribbean Island, not for 2 hours in a room being mostly ignored. If anyone wants to find out what is wrong with US healthcare, one only need to look at this hospital and its billing. Fortunately for us the insurance cut down the invoice to a little over $900, but imagine if the person did not have an insurance, they would then get an actual heart attack after seeing the invoice. Have a lot of respect for the people who work there but hospital itself is very greedy and needs to be investigated. Shame.

Amy Ganzorig

This hospital staff especially the nurses are terrible and irresponsible at what they’re doing. I had surgery there and had to spend almost two weeks there. During my stay they barely cleaned the room I was staying and the nurses ignored me when I asked for something. They seem to doesn’t know how the machines work.

Me

Abusive staff. They put an autistic teenager in full four point restraints because she was having panic attack about being in a hospital and was scared of needles. Staff brought in 4~ grown men to hold down a 90 pound girl. When the girl told staff that being held down and put in restraints by adult men was triggering her PTSD because she had been abused while being held down by grown men, staff laughed and mocked the girl. Will be reporting to higher up.

Alicia Qin Tan

Staff members there are patient and friendly. However, as many existing reviews stated, billing definitely is on the crazy side. I was in ER for 3hours, after all the labs and blood draw, they couldn't figure out what went wrong, and asked me to follow up with a PCP?????? Now a month later I received a bill close to $20k, after insurance, $2k+ out of pocket. Please don't blame it on bay area pricing. Several years back, at a different bay area facility, a ER visit ended up with a 2-day hospital stay costed me less!