Starbucks

Sharika Gray

This location often gets my order incorrect. Today was no different. I ordered a Grande Caramel Frappuccino, no whip on the app. My daughter picked it up & when she got home it had whip. I couldn't taste any coffee. When I order at this location I usually add a shot of espresso for a coffee flavor. Frappuccinos at some of the other locations have a rich flavor and I can actually taste the coffee. I will say that the employees are usually very nice & willing to fix my order. I called today and spoke with Alexis. She said she is going to leave a note for me to get a replacement tomorrow or the day after.

In my humble opinion

Let me start by saying I love Starbucks and they rarely disappoint...rarely, but not never. This location is announced on the interstate, but once you exit, there are no guiding signs. You need GPS, a map, a few pigeons, hound dogs and a lot of luck to find it along a winding road behind several stores. Honestly, without using my Starbucks App I'm not sure I would had found it. Once there they messed up my order, giving me a cold drink instead of the warm one I ordered and the bathrooms looked like a war zone complete with a broken door lock. Next time I am in that area I will pass them by and probably get to the next one faster than it took me to find this one.

Leigh Humen

Drinks were good & staff was pleasant. At the time we were there however, it was by far the filthiest starbucks we had ever been in. The trash was overflowing, floors were dirty, & bathrooms were a sight! I am not blaming the employees, but management, as well as them being short-staffed, like so many places now.

Caz Bitz

Visited this place for a green iced tea. Staff were efficient and friendly at the register and taking the order, TWO stars The rest of service NO stars 😳. Four staff behind counter which increased to SEVEN whilst I was waiting on my drink... WHY?? Two people were served before me who had iced coffee drinks and they came into the store AFTER ME!!!! Only one car came through the drive thru. It was an iced tea, green no sugar. It was already in a pitcher. Chuck it in a plastic cup. Shake up with a bit of ice, job done. So why was I almost moulded to a seat waiting for my drink. Won’t visit again. Not a happy bunny