Heritage Park at Hilltop

Category: Apartment complex in Richmond, California

Address: 3811 Lakeside Dr, Richmond, CA 94806, USA

Phone: +15102629482

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

UnXplained Logic

Oct 25, 2021

I have a family member that lives here. The apartments are always clean so are the hallways. You do have lot's of seniors having their kids or other people living with them and that makes the apartments a little rough. If you're a visitor it is real hard to find parking unless you are visiting in the mornings the parking spots are open. This place also has elevators they are clean also. Also the main yard has picnic BBQ area's with vending machines that have drinks and snacks.

Dionne McCullar

Jun 11, 2020

My Mother is residing there and informed me that the office won't accept packages delivered from UPS/FedEx for residents. At a time when Covid is happening and Seniors are high risks? They have to rely on packages being delivered and you won't accept them? That's unacceptable and somewhat abusive to Seniors.

Glenn Murray

Mar 8, 2019

The worst run apartment complex I've ever experienced. New management just started, so hopefully things get better. The previous management was incompetent, uncaring about their senior community, and generally a trainwreck.

adina 70

Jun 17, 2018

RUN, RUN ABSOLUTELY THE WORST RENTAL EXPERIENCE I’VE EVER HAD IN FIFTY YEARS IN CALIFORNIA. I WOULD LIST THE MANY ISSUES BUT IT WOULD FILL A BOOK. LOOK ELSEWHERE IF YOU CAN. 😱😫😱

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Questions & Answers

Is rent based on my income?

Heritage Park at Hilltop | Aug 23, 2021
Heritage Park at Hilltop | Aug 23, 2021

While we are an affordable housing community, your rent is not a set percentage of your income. We have income guidelines that we follow, based on the number of people in the household, and we calculate your total annual household income before taxes to determine whether you qualify. Please contact us directly for more information.

Is there an elevator

Perry Lopez | Aug 23, 2020
Melodee | Aug 23, 2020

Yes there is an elevator in every other bldg. If your bldg doesn't have an elevator you ride to your floor in the other bldg and walk across the hall to your bldg.

Ca you tell me a little about Heritage apartments?

Curtis Jones | Aug 24, 2018
Robbie Lee | Aug 24, 2019

They don't return calls

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Who owns this development

Yvonne Allen | Aug 24, 2018
Robbie Lee | Aug 24, 2019

They don't return calls

Do you run credit/background checks?

Heritage Park at Hilltop | Aug 23, 2021
Heritage Park at Hilltop | Aug 23, 2021

Yes, we run background screening. Please contact us directly for more information.

Do you accept co-signers?

Heritage Park at Hilltop | Aug 23, 2021
Heritage Park at Hilltop | Aug 23, 2021

No, we don't allow co-signers.

What is the application fee?

Heritage Park at Hilltop | Aug 23, 2021
Heritage Park at Hilltop | Aug 23, 2021

As of June 2021, the application fee is $50 for each adult household member. Please contact us for current information.

Do you charge pet rent?

Heritage Park at Hilltop | Aug 23, 2021
Heritage Park at Hilltop | Aug 23, 2021

No, we don't. Please contact us for more information about our pet policy.

Do you offer furnished apartments?

Heritage Park at Hilltop | Aug 23, 2021
Heritage Park at Hilltop | Aug 23, 2021

No, all of our apartments are unfurnished.

Do you have month-to-month leases?

Heritage Park at Hilltop | Aug 23, 2021
Heritage Park at Hilltop | Aug 23, 2021

No, we don't offer a month-to-month lease.

Can I pay rent online?

Heritage Park at Hilltop | Aug 23, 2021
Heritage Park at Hilltop | Aug 23, 2021

Yes, we accept ACH, debit, and credit card payments. We also have a money order alternative that allows you to pay at locations like CVS, which we're happy to help you set up.

When is the rent due?

Heritage Park at Hilltop | Aug 23, 2021
Heritage Park at Hilltop | Aug 23, 2021

Rent is due on the 1st of the month.

Do you accept Section 8?

Heritage Park at Hilltop | Aug 23, 2021
Heritage Park at Hilltop | Aug 23, 2021

Yes. Please contact our office to discuss your specific situation.

R u accepting applications currently?

Kimberly Thornton | Aug 24, 2019
Robbie Lee | Aug 24, 2019

They don't return calls and I doubt they watch Google map questions

What are your hours

Ramona Partee | Aug 24, 2018
Robbie Lee | Aug 24, 2019

Who knows. They don't return calls.

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