East Bay Restaurant Supply Inc

Marina Z

I ordered online from Chefs First / East Bay Restaurant Company - I had a wonderful experience with the customer service representative I reached out to with an inquiry, Jamie Rodriguez. I experienced an issue with my order and Jamie really went above and beyond to work with the manufacturer and also keep me informed on a regular and consistent basis to resolve the issue. You can tell that he really values the customers and wants you to have a good experience, which is often rare when ordering online which can in itself be a very impersonal experience. I am very grateful for the time and attention that was paid to my order and look forward to ordering from here again!

Shaun Hong

Purchase a unit after 3 day of purchase machine have defects machine stop working went to store asking for refund. Person who made a sale was African American gentleman name Stephen when I went back to store asking for refund he said " If I do return I have to do a lot of paper work so can you call the company and ask for warranty?" I reply back machine broke in 3 days after I purchase so don't be lazy and do the job please? Than he called the Asian lady manager named Loan(leung or Long. store refuse to give me her name spelling ) she came over and said "I have to pack and return the machine to the company do you know how much work that is ? (why all the workers in this store complain about their job to the customers?) She offer me to buy the different machine which cost $300 more than my original price. I told her I don't want to pay more I'm here to get refund since you sold me broken machine she said "I'm not going to give your money back." than she walk away without helping me after that. only option I have is get a replacement machine. They gave me a open box machine that was on display and looks really used and told me to go away now and if you have any problem talk to manufacture not the store. worst company ever! DO NOT BUY ANY MACHINE FROM THIS COMPANY!!!!!

Joe Black

So many options for hosting a party! Great prices too.

John Heylin

Love this place! I can't help but go nuts with all my wants in here. Copper mugs? Check! Giant rolling pin? Check! Lemon zester? Yep! It's a candy store for cooks. Next thing you know your home kitchen will be full of all these nifty gadgets. Recent purchase was a $2 squeeze bottle to make custom pancakes.