Providence Place

Nikki SooHoo

My grandmother lived here for about 15 months. She's was very well taken care of by the caretakers there. My dad chose this place over others because when he first met with them, instead of just talking about the facilities, they focused on talking about how they'd care for my grandmother. And I think they lived up to that. Catherine was our main point person, whom we were able to contact via text message anytime, any day. We'd frequently get pictures and videos of my grandma and all the activities they were having her do (arts and crafts, listening to music, physical therapy, movement, eating, etc.). It was always so nice to get those updates and see grandma's smiling face. They were always so nice to me every time I visited as well. They'd set up a private room for us to hang out. I always brought my grandma food and they knew it, so they'd set me up with a table and plates/bowls/utensils/etc to make sure we had everything we needed. My grandma celebrated her 100th birthday there and even though this happened semi during covid times, they allowed us to have a small get together to celebrate her with her close family and friends. They helped us set up and even decorated the room for us and bought my grandma cute little things to wear like a tiara and glasses that said "100" on them. Though it was hard to take my grandma away from her own home, I'm very glad she ended up here at Providence where I know she was taken care of even better than we could. Thank you everyone at Providence for making my grandma's last years of life comfortable. I really appreciate you.

Corinne Cho-Beaulieu

We could no longer provide the specialized care mom needed. My brother's neighbor referred us to Providence Place and it was perfect for Mom. Mom is more engaged now as activities led by Svetlana with the residents help with social, motor skills and physical movements. Providence Place is a comfortable place made to look like you're in someone's home. It does not have an institutional look or feel to it providing a warm and comfortable feeling for residents and families alike. The food is freshly made everyday and is well presented and is delicious! The staff really gets a chance to know each resident and are very kind, caring and provides each resident with the support and care needed each day and evening - making it less worrisome for us as a family near and far. What's most reassuring is that Providence Place is clean, well managed by Catherine and her staff who provides us with texts and photos daily/weekly so we know how Mom is doing. What is impressive is when there are health concerns, Catherine and her staff are vigilant and informs us immediately. We could not have found a better place for Mom.

Tamsin Kendall

We moved my mom into Providence Place on December 22, 2014 (from a larger assisted living facility). We toured several facilities in and near San Francisco before selecting Providence. The transition was difficult (as is often the case), but Catherine and her team exceeded expectations by accompanying us to doctor appointments (to describe her behaviors), and by listening to our concerns about medications, exercises, and activities. I appreciate how much Catherine and the caregivers work with me to ensure her continued comfort and safety – everyone is responsive to my questions and concerns. Providence Place provides a more home-like environment and a high staff-to-resident ratio (with low turnover) - especially helpful in dealing with persons suffering from dementia. Senior care is not easy, and Galina and Catherine have kept a stellar team of caring individuals. I have witnessed them deal with several challenging patients with grace. Vicky provides flavorful meals, unless blander food is required/requested! Lana mixes up exercises and activities and tries to tailor both to each resident's interest and ability. My mom has settled into the rhythms of the place, and I sleep better at night knowing she is getting exceptional care. I recommend Providence Place without reservation.

M Lee

Providence Place’s mission is to provide the highest quality of care for their residents, treating them with respect and dignity. They truly bring a personal touch of care to each individual. We looked at many assisted living facilities throughout San Francisco and received a referral to Providence Place. Initially, when we looked at the website photos, we felt it was not a true representation of the facility. Once we toured the facility with Catherine, Health and Wellness Director, we were sold. The facility was small in relation to others. The caregiver to resident ratio was very small. It had a very homey environment which was perfect for mom. Mom has late stage dementia and would need 24-hour constant care. As evident, the caregivers provide stellar care with compassion. We couldn’t have asked for a better set of caregivers. On a daily basis, Catherine and the caregivers would send photos and videos to keep us in the loop of her daily activities and her progress. Catherine is always available via text, email or cell. Due to the nature of mom’s illness, she was admitted to the hospital several times. Catherine guided us through the hospitalization process step-by-step. Catherine also provided us insight as to what to expect in the hospital and expectations upon returning to Providence. Before looking at other assisted living facilities, please visit Providence Place. You will be quite impressed.