The Home Depot

Category: Home improvement store in Boston, Massachusetts

Address: Home Depot, 1213 VFW Pkwy, Boston, MA 02132, USA

Phone: +16173275000

Opening hours

Sunday: 8AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Q L

Aug 6, 2022

Pay attention to the cashier at check out, they might scam your item twice! The cashier scanned one item twice, I didn’t notice it, and when I returned home, I checked the receipt and found that they over charged me around $30! The staffs were not willing to help me find the items that I was looking for. Even after I showed them that the Home Depot APP said there were 8 items in stock. The first person asked me to find another person for help; the second person just told me that he couldn’t find it. He didn’t even try! Very bad experience at this store! Won’t come to this store again!

Thomas Moyers

Jul 24, 2022

I go to this Home Depot because it is convenient, but I gotta say the customer service experience in ALL departments is horrendous. I went here today as I needed a new door for my condo, and when I asked for help as the size of our door is an odd size due to the age of our unit, the response I received was "nope". I then asked if they did custom doors, and the response I received was "yes." I had to ask how to go about doing that, and they said "online". No elaboration beyond those single words as he went back to scrolling on his phone. As I clearly realized I will need to go to a different location for a door, I decided to pick up some AC insulation. I asked customer service where I could find insulation and the women working at the front didn't know what I was talking about. They said "oh it's next to the ACs". It wasn't. I had to ask another person where it was, and he didn't even know what AC insulation was. Why even hire people to work there?? I ended up scouring the store and finding it in the door accessories section. Customer service and help at this store has been bad the last 3 times I've been here. Last time I ever go here for any kind of home improvement help.

Debra James

Jul 22, 2022

Thank you for being here for us Home Depot and thank you to the loyal and helpful workers who don't ignore you and who don't act like they don't work here. Thank you to all the kind and pleasant workers who don't have a nasty attitude towards the customer for what ever reason they use to justify their behavior. You awesome people who treat customers good are the reason for the 5 Stars and you deserve even more. Thanks 😌

Matt Griffiths

May 30, 2022

Not my favorite HD. Parking lot often full of plants and trees. Service just ok. Discovered today they don't do propane refill. But otherwise it's local and good for quick things

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Questions & Answers

do you carry battery operated candles?

laura sheehan | Mar 26, 2022
charles asomaning | Mar 26, 2022

Sure

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Is there a person that works at home depot that can build me a picture frame for my flat screen tv

Lydia Smith | Aug 24, 2018
ema jesus | Aug 24, 2018

I don't think there's someone that will actually build the frame. But the will show the materials and how to build it yourself.

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how do i cancel an order. no-one answers the phone

Christine Kibel | Jul 26, 2022
Anthony Osemwegie | Jul 26, 2022

You could cancel the order online or go to the nearest Home Depot store to explain to the customer service representative at the Front desk.Good luck!

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How much are shrubs full sun and will green arborvitae’s from Home Depot

James HADAYIA | Oct 27, 2021
Michel Francisco | Oct 27, 2021

Hi James 👋 your better off going to your local Home Depot and see what they have and how much every Home Depot is different and may or may not have what you are looking for.

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Do you take/dispose of old paint?

Theresa Folan | Aug 23, 2021
Kevin Curry | Aug 23, 2021

No they don't.

What are the Covid safety practices like here?

Anonymous | Aug 23, 2022
John Sheehan | Aug 23, 2021

Everyone is masked, there are hand sanitizer stations. The register's have plexiglass separation. And mask are available if you come in without one.

do they exchange propane tanks at this location?

Craig Legget | Aug 23, 2020
Mi'ce Brown | Aug 23, 2020

Yes they do

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Do you have available a Dekkkora Insulated Pouch. 616-GN?

Peter Olsberg | Aug 23, 2020
Gene Brown | Aug 23, 2020

Can't help. I am not an employee of Home Depot.

How can I receive an answer from the window blinds dept.

Tom Keating | Aug 23, 2020
Rick McMahon | Aug 23, 2020

Go to the store

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Do you (Home Depot) sell red clover seed? If so, how much?

Faith Girdler | Aug 24, 2019
Mackenzie Jumper | Aug 24, 2019

No

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is any book for shark bite plumbing .please reply .thanks

james koen | Aug 24, 2019
Jennifer Ramsey | Aug 24, 2019

No. Try a book store or Amazon

Do they sell and cut pine wood?

Rachel Lee | Aug 24, 2019
Paul Thynne | Aug 24, 2019

Yes they do

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Is honey a form of adhesive

Yovani Edwards | Aug 24, 2019
Minsu Lee | Aug 24, 2019

If you are not serious, it is.

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Is there overnight parking, I have a delivery tomorrow morning

Angel Solivan | Aug 24, 2018
Angel Solivan | Aug 24, 2018

Ok thank u

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I have rabbits rabbits and more rabbits does Irish spring soap help Or what process or products can I use please help

Sam Grignano | Aug 24, 2018
Nicholas Franco | Aug 24, 2018

I am a little confused with your question. Are you trying to get rid of the rabbits that are infesting your gardens/property? Of so, go online or call an exterminator company about what to do. I don't know what the Irish Spring Soap will do to your gardens, the rabbits or how to use/apply it....sorry.

How much does a pic axe cost?

Louie Paris | Aug 24, 2018
Nicholas Franco | Aug 24, 2018

Go online or call them! And by the way they have an assortment of pic axes to choose from.

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Does Home Depot take small electronics (portable phones, other misc items) to recycle or for safe disposal?

Claire H G | Aug 24, 2018
paul newcomb | Aug 24, 2018

I don't know if Home Depot does. I know Best Buy does. When you go it. Yell the security guard at the door you have stuff to recycle. They will direct you to the recycle area

Can I recycle fluorescent bulbs?

Claire H G | Aug 24, 2018
Michael | Aug 24, 2018

Yes. I recommend that you speak to someone at the service desk.

Need a pullout hose for Moen CA87316W Kitchen faucet. Do you have one in stock in West Roxbury store?

chris mehl | Aug 24, 2018
Alan Taromina | Aug 24, 2018

We dont work there

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Do you recycle florescent tubes?

barry berman | Aug 24, 2018
paul newcomb | Aug 24, 2018

I believe they do. Go to customer service

Do you rent tools

Chuck Norris | Aug 24, 2018
Chris Fisichella | Aug 24, 2018

No but Natick Home Depot will and they are very nice to work with.

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