Lexus of Watertown

Category: Lexus dealer

Address: 330 Arsenal St, Watertown, MA 02472, USA

Phone: +16176004022

Opening hours

Sunday: 12–5PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Matt Casey

Aug 11, 2022

I had an unbelievable experience buying my brand new RX350. I was a long time Herb Chambers customer and had verbally agreed to buy my 3rd car there bur I just didn’t feel like they were valuing my business so I stopped by Lexus Of Watertown and met an incredibly nice associate named Leon. He treated me better then I had ever been at the other dealership and beat their deal with way less strings attached. He was very low-pressure, thorough and precise with everything he offered. Once I agreed to purchase the car he and the finance team simplified the whole process, much less red tape and smoke and mirrors than I had experience before going to Lexus of Watertown. Leon gave me an awesome tutorial and has been great about checking in this week, making sure I’m happy. A thoroughly enjoyable and hassle-free experience. Lexus of Watertown is my new go-to dealer!

Ken Sze

Jul 21, 2022

We recently purchased a 2022 RX350 and what a refreshing feeling from this dealership. No sales pressure, no gimmicks, and we were treated with the most “upscale” experience. With a newborn coming, Ussa who is sales rep walked us through all the details, options,pricing, and most importantly safety for the RX. He went above and beyond in going over all the pro & con of why certain features you would need and don’t need. And he was able to find us the right RX that met our requirements. This is our first time purchasing a Lexus and this place provided one of the best customer service experience and really represents that Lexus experience!

wei li

Feb 28, 2022

My wife and I are very happy that we can find a dream car that fits us very well and is under our budget. Eliane definitely is the best. She was very patient and helped us to get to know the different models and the options. We appreciated it. This is our first Lexus car and we love it. 100% recommend to everyone for this Watertown Lexus location and please ask Eliane to help you. Wei

Duncan Muwanguzi

Jan 9, 2022

I recently bought a 2022 Lexus RX350 and my buying experience couldn’t have gone any better thanx to Eliane and everyone at Lexus of Watertown. The customer service exceeded my expectations and it made the whole buying process a lot smoother. At no point did I feel coerced but rather I felt like everyone was on my side. Eliane was just the best. She explained everything so well. She was patient with me aswell which I really appreciated. I would 100% recommend her to anyone. Thank you Eliane and everyone at Lexus of Watertown

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Questions & Answers

I bought a vehicle from this place and they gave me the vehicle less than half full when you buy a vehicle from a shop car is supposed To have full tank as they promise. Is not about the money is about the lack of interest in customer service. Bad

Wilber Rivera | Aug 23, 2021
Andres F. Cano | Aug 23, 2021

Yes exactly!

Which is the cheapest car insurance website to use? I want to be prepared before I buy my future vehicle and I'm also thinking of switching my current insurance policy.

ashlee Villafuerte | Aug 23, 2020
ashlee Villafuerte | Aug 23, 2020

It's actually GoBigAuto.Com The rates there are a lot more competitive than walking in to an insurance agency. I just dumped the insurance company I've been using for 13 years. You can thank me later!!!

what does certified guarantee you?

david irons | Mar 26, 2022
John Evans | Mar 26, 2022

To me certified guarantee means a double check and triple check system by multiple people to make sure that their word is kept meaning that my car is properly taken care of and that no matter what they will go above and beyond to make sure I am happy and my experience with this Lexus dealership is quite so they went above and beyond when my father was in the hospital and the car was not even in my name and I do not even have those same last name as my father but I needed the car to pick up my father from the hospital and the car broke down they gave me a rental car they came and towed the car back they went above and beyond for my father and made sure that his needs were met even though he was in the hospital for two and a half weeks and could not speak for himself and I don't usually do that for him

hi i don't know if you got the first queston if you know how much is your rims ?

Carlos Sousa | Aug 23, 2021
Adrian (Duch) | Aug 23, 2021

I don't sorry

Is the car wash open?

janet lucchese | Aug 23, 2021
Adrian (Duch) | Aug 23, 2021

Yes

I have a 2004 Lexus and I am afraid that I have lost my e-key. How Can I get a replacement? What to start? Thanks

Cheng Chen | Aug 23, 2020
Lexus of Watertown | Aug 23, 2020

Hi Cheng, If you give us a call we will be able to help you! 617-393-1100 Thank you,

Hi Are you doing a car inspection?

Leonid Gershteyn | Aug 24, 2019
Lexus of Watertown | Aug 24, 2019

Yes, Lexus of Watertown does perform Massachusetts state inspection stickers. The charge is $35.00 and it takes about 90 minutes with the free car wash. On Fridays, we perform state inspection stickers until 4:30 PM

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