South Shore BMW

Category: BMW dealer

Address: 1040 Hingham St, Rockland, MA 02370, USA

Phone: +17813475770

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Hugo Dutra

Apr 20, 2022

Went to see an M4 competition they had, met with the sales person (very nice guy) and went for a test drive. Upon returning to the dealership the wife and I decided to move forward with the deal. Went over numbers and all that good stuff and asked for it to be submitted to the bank. They submitted to the bank, I got a call from the finance guy and told me everything was all set but needed some docs to fulfill the stipulations. We went ahead and provided those documents. Then all of the sudden the finance manager had the sales person shoot me a text and tell me that they had it approved but bmw didn’t want to sell me the car. They wouldn’t give me a reason why, so I went ahead and called the general manager and explained the situation. I get a call back from him and he says that I have too many car loans paid off in the last 6 months and accused me without proof saying I’m shipping cars out of the country (which I’m not). I asked if I could provide documentation proving that the cars have been either sold or traded in to local dealerships so we can get the deal through and he simply said “at this point it doesn’t matter we don’t sell our cars to shippers.” And hung up the phone on my face. We were shocked because we never had an experience like this. I guess you can’t have a “bunch” of auto loans paid off within a certain period of time because then they just classify you as a shipper. Apparently it’s wrong to be a car head and switch in between cars often.

abhishek.chunduru

Mar 16, 2022

Wonderful Experience…!! Ordered a 2022 BMW 330e xdrive Msport(Sunset Orange) in Dec 2021 and the team did a wonderful job by handling all the paperwork and following up throughout the delivery. Delivery was smooth and subtle with a bit of surprise. Will suggest this dealership if you need the best deals for BMW.

rachel rockwood

Mar 10, 2022

This was by far the easiest, most comfortable car buying experience I’ve ever had. Dave was my sales rep and he was so cool. I also dealt with Avery the manager and he was awesome too. Five star experience, i will be a repeat customer and plan on getting all of my maintenance done here.

Robert Healey

Feb 25, 2022

I had a great experience getting my X5 serviced at South Shore BMW. My service manager, Andrew Mcwhorter was very professional and kept me well informed throughout the day regarding the status of my car. It was quick and easy and could not have gone any better. Bob H.

Thanks! Your review is awaiting moderation.

Questions & Answers

What are the Covid safety practices like here?

Anonymous | Aug 23, 2022
South Shore BMW | Aug 23, 2021

We follow all guidelines that are set by the State Mandate. If you have specific questions or concerns, please feel to reach me directly at 781-278-1380. Thank you, Avery Trumbo -General Manager - South Shore BMW

Do you offer a shuttle service?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

Our shuttle service runs from 7:30am - 6pm Monday through Friday. Your service advisor can help you get shuttle service during the check-in process.

Do you have a waiting area with wifi?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee, snacks, and water + wifi!

Do you sell tires?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

We do! We have all the OE BMW Star Rated tires for you to choose from depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.

I lost the key fob to my car.. what is the average cost of getting a replacement?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

This is dependent on the make and model of your car and can range from $75-$400 per key.

My 'Service Engine Soon' light is on. What do I do?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

If I get my vehicle serviced at your store, will you wash it before I pick it up?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

Yes, we do a complientary hand wash and vacuum to every car

If I have to leave my car for service, do you have loaner vehicles?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

We do, however they are generally scheduled in advance. When you make your appointment for service, ask about a loaner and we'll see what's available.

Is your parts department open on the weekends?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

Yes, 7:30 - 4pm

Is your service department open on Saturday?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

Yes, 7:30 - 4pm

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

Absolutely. As a BMW dealer, we use only genuine manufacturer parts, installed by manufacturer certified technicians.

How do I schedule a service appointment?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

Easy! You can call us at 781-982-4556 or use the service scheduler on our website!

My credit isn't good, can I send a credit app before visiting?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

If you have a leased BMW, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!�� Please call us at 855-469-2472 for details and to schedule your appointment.

Are used cars covered by the factory warranty?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

If a pre-owned BMW vehicle has passed the Certified Pre-Owned inspection requirements, it will have a BMW warranty. Pre-owned vehicles of another brand will come with a warranty from our store.

How long can you take the used vehicle for a test drive?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify BMW vehicles as we are a BMW dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

Do I need to make an appointment for a test drive?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

Can I trade in a vehicle if I still owe money on it?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

What will you take in trade? I have an older vehicle, would you consider it?

South Shore BMW | Aug 24, 2019
South Shore BMW | Aug 24, 2019

We will evaluate your vehicle and provide you a trade-in value regardless of the age of the vehicle. It takes about 30 minutes to get you a trade value.

When did the Prime Motor Group acquire South Shore BMW from Gallery?

Theodore Miller | Aug 24, 2019
Sean Osullivan | Aug 24, 2019

At the beginning of 2019

How much is a oil change for bmw 328i?

Chef Nozil | Aug 23, 2021
South Shore BMW | Aug 23, 2021

An oil change including a filter for the BMW 328i is $99.95. If you would like to schedule an appointment, please reach us at (800) 481-1537.

Who is the General Manager of South Shore BMW?

Theodore Miller | Aug 24, 2019
G W | Aug 24, 2019

His name is Avery

do i need a appointment for a inspection sticker

Emmett DeAngelis | Aug 24, 2019
Frank B | Aug 24, 2019

No

Read More

I need an new tire and possibly a new rim on my 750il, 2014. My name is Tom Naughton. How soon can I come in?

Thomas Naughton | Aug 24, 2018
Frank B | Aug 24, 2018

Tomorrow morning 8 am

How much is a oil changed on a 2013 bmw?

Soeiro Gomes | Aug 24, 2018
Frank B | Aug 24, 2018

WHAT MODEL

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places