Address: 527 W Main St, New Britain, CT 06053, USA
Phone: +18605050785
Sunday: 10AM–10:30PM
Monday: 10AM–10:30PM
Tuesday: 10AM–10:30PM
Wednesday: 10AM–10:30PM
Thursday: 10AM–10:30PM
Friday: 10AM–11PM
Saturday: 10AM–11PM
Emiliano Arroyo
So on their receipt they have an offer if you fill out a survey for a 2 piece free if you buy a large drink. Good luck with these incompetent employees manager went to her office never returned after long wait 30 minutes asked employee what was the problem they said that they were waiting on a call from a district manager to approve the coupon. I asked for the receipt and left maybe one of their other stores know to do their job.
R Rod
Worst place ever! The entire staff was going in out of the back door and getting into a black Honda to smoke. I went into the restaurant after waiting for over 30 minutes for my food and they forgot to cook more chicken. As I waited, the manager grabbed a piece of chicken from the pile of chicken, bit into it and stated it was good and tossed the rest of it out and continued to serve food without washing her hands. The staff was not interested in assisting customers because they were too busy joking around. 06/13/2022 8:30pm was when I was at this location.
Blue
Shrine felt like it was sitting out all day it was dry and no moisture. Chicken sandwich was better but still didn't taste fresh. They forgot my order and I had to wait forever because they were chatting with someone in the drivethrough. Disappointing.
Maurice Livingston
Popeyes Louisiana Kitchen, West Main Street, New Britain Connecticut is the most worst service. Waited in the drive through at the front of the line to make an order for almost 20 minutes. And that's after already waiting an extra 10 minutes behind the single car in front of me. Then to make a simple order was another nightmare after 3pm in the afternoon 3/22/2022. Also noticed an employee that's on the clock outside in the parking lot. I left my order. Additional time
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They have ALWAYS given the wrong order to me, plus I know others whom had the SAME problem.
Lol Maybe you have bad timing I was there 3 times in 2 weeks I ordered them just fine.
No just the opposite. When I ordered spicy I was served the regular. If I was you I would complain to the manager.
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