Jimmy John's

Dennis Patel

So I ordered for delivery at 1245pm. Was told it'll be 25 to 30 minutes to get it delivered to my work which is about 1.5 miles away. Called back at 130, they said they only had 1 driver that just left with 4 other delivery 10 min prior and once he gets back my order was next to be delivered. I called back at 205pm and they said the driver just left. Driver calls me at 215 and says he can't deliver my order cause it's to far. My work has ordered from this place for delivery multiple times and no issues oh yes you're this time the driver wanted to cancel my order and I hate calling back the store and I ended up agreeing agreeing to meet halfway at the gas station about out A mile away from my work and meeting him there they still charged me delivery fee of $4 I received my sandwiches2:15 PMThey still charge me the delivery feeAnd for the whole order and I called back and all I get was and it responds reading credit you back for just a delivery fee after I waited but I waited about 2 hours for 3 sandwiches great job Jimmy John's great job. Update I had to call the location myself to see if I can get a refund on delivery the gm said no because the driver dud deliver my order, even thought I had to go hey my order 1.5 miles away, they're goes this place off my list

Indre B

Worst customer service ever! Called in my order, came to drive thru nobody answered so I pulled up to the window, when I saw a guy I said hello and didn’t get any answer, then after a minute he came by window and told me he doesn’t have any order under my name and closed the window on me. Never coming here again…

Kinga Purta

Ordered online and took them 30 mins to make it and another 30 mins to not even deliver it. I called after they said delivered and the guy said I typed in the wrong address. Didn’t contact me or anything. I in fact did not type in the wrong address and he said he’d remake my sand which to pick up. What an awful location.

Kayly Reinicke

This is my go to JJs when flying out of ORD. Super close to the rental car return. Easy to get to, and always quick service. Would highly recommend. This location does a great job making sandwiches, always a nice amount of fillings, and always tastes fresh and delicious. If looking for a great sandwich location, could not recommend higher.