Bruegger's Bagels

H. Alex C

I was amazed by my experience. The workers there were disgusting, unprofessional, inappropriate, and inattentive. The place was filthy. I walked into the store and no one acknowledged my presence. After I ordered, I waited forever to pay at the cashier. Then, the only worker over the counter walked away and two kids came in to make my sandwich. While customers were asked to wear masks, the kids weren’t wearing one. After tossing my bagel in the oven, they walked to the side of the store chatting with their friends and playing with their phones, with the gloves on. With the same dirty gloves, they continued to make my bagel. WHILE they were making my bagel, another kid arrived and was showing them stuff on his phone over the counter and was talking loudly to each other. When I did receive my order after 15 minutes, items were missing.

Michelle “Stormslegacy” Vigeant

I really appreciate the effort they have taken to keep their customers and workers safe during Covid. It is a one way, there is a blockade to prevent you from getting close to the workers. There is a separate exit. I love the variety in bagels and cream cheese, and the food is delicious. My favorite is their salt bagels! The cinnamon sugar bagel is also divine. I've also seen their bagels donated to local groups, which I appreciate. The coffee is also reasonably priced, with the iced coffee on par with the hot coffee, an important staple in New England!

Nolan Miller

Delicious! So many different flavors and styles here. This was my first time trying the food at Bruegger's Bagels. I had tasted the Sriracha Honey Sunrise and the Smoked Salmon Signature. The staff was very accommodating to allow me to swap the peppered bacon on the first sandwhich with chicken sausage. The sriracha sandwhich was a bit greasy, so I wish they had double wrapped it since it was put in the same bag as the other sandwhich. There is currently no dine-in, but delivery is available with doordash. Everybody wears masks at this location, and social distancing is enforced. There is no sanitization between customers though.

K

One pack to Bruegger's bagels after a year of being gone a family tradition in our home and was thoroughly disappointed. Not only had the quality of the service gone down but the quality of their wants delicious bagels had as well. They gave us everything bagels with no seasoning and pumpernickel bagels that had holes in the sides of them. Also there was an up charge for majority of the bagels that used to be included with the dozen. The people behind the counter were very attentive and did not provide good service. They were rude, talking amongst themselves and not even listening to their clientele. Our family will now be switching to Tandem Bagel. The service and QUALITY of bagel we received today, after 25 years of loyalty to this company, was a huge disappointment !