The Boulders

Kelsey

If I could rate this place 0 stars I would. The management is horrendous. They do not care to help you at all. I tried calling the office 4 times during business hours to schedule a move out appointment and nobody answered, after answering my email which told me to call them.... The move out appointment was scheduled 3 times. The first time they agreed to do a Saturday move out, then acted like we never scheduled it and refused Saturday. Then we scheduled through email and I still received a call weeks later asking to schedule an appointment. They are completely unorganized. Devin was late to the move out inspection, blamed it on an emergency, spent 2 minutes looking the place over and then left claiming another emergency before having maintenance drive him back to his office. Management at the time, Jenn, also completely ignored my roommate and I when someone in the building was vandalizing our door and writing swear words on it. They did not talk to us in person or even come look at the door themselves. Jenn called us later to say someone would look at the door. Maintenance came to scrape off one part of the vandalism and said they would come back to paint. The door remained unpainted until the day we left. I attached photos of this vandalism so everyone can see how little they care about resident's safety. The walls are thin and you can hear everything your neighbors are doing, including having sex. Hallways smell awful. Only way to get some sleep is to live on the third floor or buy earplugs. Not worth the money for some old appliances and creaky floors.

Pratik Mulchandani

The walls and ceilings are paper thin, you will end up waking up at 3/4am regularly if your neighbours choose to party or gather in groups. Rent keeps getting increased and it now makes much more sense to live at any other property in Amherst considering how isolated this place is from the rest of town. Initially we even got billed extra for water that was clearly their fault (issue with the flush tank). I had to literally search every water outlet in the house and then found this inconspicuous issue. Their maintenance had come and checked the house when i complained about the inflated water bill and they had given it the all clear. Was not reimbursed for this excessive water bill either, the staff I have dealt with at the office seems extremely apathetic and indifferent. Closet doors are missing or misaligned. Many doors don't open or shut. Window screens weren't attached properly and we told they won't fix it. Would not recommend anyone to live here.

Thomas Brady

The apartment is extremely hot regardless of what the thermostat is set at. Very hard to sleep in an environment like this. Living at The Boulders has an impact in your quality of life. “Buyer” beware!!

Cathy W

There are many other apartments nearby, which are more worthwhile considering. There was weird smell inside the building. Interior and appliance were old. Transportation to UMass is not the easiest, and it is relatively far from the school. The rental office staff were not friendly, especially when one tenant was moving out and leaving the other(s) behind. As international students, we found it challenging to communicate with the staff smoothly. Seriously, miscommunication should not have been there.