audioworx

michelle strauss

These guys are where it's at for window tinting and stereos!! Great to work with!! Won't go anywhere else

Mike Roberts

Took our car in to have a stereo system installed and Eli did a phenomenal job! He even pointed out a potential problem with a door hinge that we didn't know about, something a lot of places wouldn't do. Great service at a fair price; I would highly recommend Eli and Audioworx to anyone, any day!

JCS 2020

My car was transported to Eugene from another state. After the transport my car was running fine but my remote key was messed up which was strange. I was referred to Eli and went to his shop as a walk in. In about an hour he diagnosed the problem, made the programming fixes, and in my opinion UNDERcharged me. My experience was very positive.

Mayo Finch

The work Eli did was good. I prepaid a couple hundred dollars in advance for some speakers to be installed. He ordered them and told me he was going to call me as soon as they came in. I waited quite awhile before calling to see what was going on. He said they had come in. (He was supposed to call me when they got there) He said that he would try and shuffle some scheduling things to get me in as soon as possible. Again, he said he would call me. A week and a half later still no call. I drove by his shop and saw that he was there so I called him up. Mind you, when we started the project, my goal was to have the bulk of the work done by Christmas and that is why I prepaid for stuff to get done in hopes of getting things expedited. The day before Christmas eve I called Eli and said, "So is this going to be done before the holidays?" Enthusiastically he said yes. He needed to move an install that wasn't urgent and then he would call me back. Redemption! I called into work and took the rest of the day off, took off to get to the shop asap so he could get to it. I get to the shop and there is nobody there. Well hey, no big deal, I got time to spare, I just took the rest of the day off. About a half hour later some dude that he has helping him out shows up and seems surprised I was waiting. He called Eli. Eli said he was running around doing errands and that he would see me at the shop in 20 minutes. So I waited around. Eli's helper comes out and says to me that Eli was not going to be able to get to me that day. I tell helper dude, "Look man, I know Eli is trying to run this business by himself and he can be really busy with different things, but this really sucks. He just needs to call me and nail something down in stone. I blew off work to try and get here to be a convenient as I possibly can for him. He was supposed to call me. If I don't hear from him soon, I'm going to ask for a refund and go somewhere else." That was December 23rd and it is currently January 12th and I have not been able to reach Eli by phone. He has not called me. I have no idea what he is thinking. I like spending my money on local guys that are doing good. Eli is a nice guy, make no mistakes about that. The problem is he is obviously a stereo installer and not a businessman. He is precariously juggling a family and his business. Maybe I am the only person this has happened to and this is just a one off event, but he dropped the ball pretty badly. PRO: Good Work, Nice Guy CONS: Bad Reliability, Poor Schedule Management, Horrible Communication