Rack Room Shoes

Carie Aguilar

I was excited about doing a job interview for a manager position. Went and spoke to the manager. I noticed he kept repeating his self about how hard the job was . I was getting the hint because of my weight he didn’t think I could handle it . But I could do the job no matter what . So he said I should hear from him by the end of the week . Good well not good I never heard back from him and when I called to see about the job he just blew me off . It wasn’t very professional. He could of been honest . But I guess because I wasn’t the young skinny girls I wasn’t good enough

Jen Sweet

I absolutely hate shopping but Rack Room makes it easy with their huge selection and BOGO deals.

SiSi D

I was at Rack Room Shoes on 9/20/2020 spent $236.01. While review my bills I saw that there is a 2 pair of Sneakers for $89.99 each and the BOGO discount was not applied. I returned to the store on 9/22/2020 to inquire about the discrepancy on the bill. I was advised by Sanna, Manager the sneaker is excluded and a sign is posted. As per picture there is nothing posted. I advised as per Florida statue then the 50% should be honored. She became argumentative and so did I. She says because I have an attitude she won't honor it. Customer service was not applied in this matter. I requested the DCM contact information as I was going to report the matter to corporate. A male family member came in the store and he said she was inappropriately dressed for a manager with her midriff out. I went to shoe him the shoe and she starts talking to him and I was explaining to him I was gong to call corporate and she was getting upset. I video taped her threatening me that she going to call the police on me. Is this another instance of Karen.

Krissi Faith

Walked in empty handed and left empty handed. This store is well organized but as I entered not one person greeted me. All employees were deep inside the store. They seemed friendly but just nowhere near where customers come in. Sale signs were everywhere but the prices were still kind of high compared to deals online. The selection of certain brands seemed good but other select brands not so much. There are a few bags and totes sold here. There is another shoe store in this mall, and that is where I went after visiting this one. They have free in store pickup.*