PetSmart

Category: Pet store

Address: 3553 Genesee St, Syracuse, NY 13219, USA

Phone: +13154681379

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Ella BenYehuda

May 8, 2022

Absolutely awful place. Came here with my 8 pound pomeranian dog and made it clear that she had severe anxiety due to her being blind in one eye from a dog attacking her. Told the lady that she warms up to people eventually she just needs some time to meet you. The lady walked up to her and tried putting the leash on her without even trying to let my dog process what was happening. My dog nipped at her the tiniest bit, as expected after this lady ignored everything we said. She then called her co worker over to help and they both tried to pet my dog. In what world would have two people come over and try to pet her work with an anxious dog? Just made this even more overwhelming for her. Without trying anymore they just said this wasn’t going to work and that they would end up having to report my dog for biting if she stayed. The worst customer service and gross people. you would think they have never handled a dog before

Zulmerexi Lattin (Zulme)

Mar 19, 2022

Killer back from the groomer at petsmart, so handsome! 🤩 thank you Heidi 😃👍🏽✌🏽

Kyra McClary

Mar 18, 2022

I brought my recently rescued dog in to be groomed for the first time last Friday, and they were absolutely wonderful! She wasn’t stressed at all when I picked her up and they gave me some tips for clipping her nails, and were just all around so sweet. Thanks so much!

Kristine

Jun 16, 2021

Ok, WOW. I usually go to Petco ill keep it real. But, after our visit last night we will drive the extra 20 min to come here. Staff is just incredibly friendly and KIND. They either actually love their job or they're in acting classes.. either way, job well done! Plus, they only had 1 register opened which sometimes make me want to just walk out when I see a line ( I only have 1 thing ) BUT, he was so fast and friendly. I am glad we have PetSmart a try.

Thanks! Your review is awaiting moderation.

Questions & Answers

Anyone know their prices on doggy vaccination packages?

Jay Zhou | Jul 8, 2018
Nick | Jul 9, 2018

Call and ask...

I have 2 cats that I can’t keep anymore and I can’t find a place for them and don’t know what to do

Salah Mohamed | Jul 8, 2019
Justin Carhart | Jul 9, 2019

Try Craigslist or something like that. Maybe someone wants a couple of free cats. If you bring them to the SPCA and nobody wants them, they'll be put to sleep.

Read More

Do you sell Betta fish? If you do how much are they each?

Lily S | Jul 8, 2019
Justin Carhart | Jul 9, 2019

They do sell them. And they're cheap, just like anywhere else.

Do the store sell bunnies and dogs?? How much is the bunny and dog?

Baby Nesh | Jul 8, 2019
Jack Justofin | Jul 9, 2019

Don't sell either

Hello Good at this time What kind of birds do you have?

Cristian Arias | Jul 8, 2019
Raven | Jul 9, 2019

This question should be directed to the store, I would give them a call.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places